Assistant Manager - Digital Insights and Capabilities CMI

Looking for Your Dream Job? Join The Magnum Ice Cream Company!

Assistant Manager, Digital Insights & Capabilities

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company—a place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. Here, we craft extraordinary ice cream experiences, transforming ordinary moments into lasting memories. Life tastes better with ice cream!

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth—growing our business, our customers’ businesses, and our people’s careers. Growth begins with empowerment, so we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments—while having fun doing it.

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto, and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

ABOUT THE ROLE:

As Assistant Manager, Digital Insights & Capabilities, you will play a pivotal role in shaping the future of how insights are generated, shared, and embedded across The Magnum Ice Cream Company. Partnering closely with regional and global CMI teams, you will contribute to the strategy and implementation of cutting-edge digital, social, and business analytics, ensuring that social intelligence and consumer signals are seamlessly brought into decision-making.

Beyond building digital engagement capabilities, you will act as a catalyst for Insights Transformation, championing the use of AI, advanced analytics, and breakthrough technologies to reimagine the way our Insights function operates. This means not only delivering sharper, faster, and more predictive insights but also enabling cultural and capability shifts across the CMI community.

KEY RESPONSIBILITIES:

• Build & Deploy Tools & Capabilities: Coordinate the development and rollout of digital products, services, and platforms that empower frontline CMI teams to access social insights more seamlessly, work more efficiently, and drive stronger consumer offerings.
• Enable Data-led Decisions: Drive the adoption of new tools, analytics approaches, and data integration methods that elevate how consumer signals are captured, analyzed, and translated into growth-driving action.
• Embed AI & Automation: Lead the integration of Gen AI, automation, and advanced analytics into CMI workflows to accelerate insight generation, improve quality, and unlock capacity for deeper, more creative problem-solving.
• Drive Business Impact: Partner with Marketing, R&D, CTI/CMI expertise teams, agencies, and external stakeholders to ensure that insights transformation delivers tangible outcomes in brand strategy, innovation pipelines, communication, and performance management.
• Lead Change & Upskilling: Act as a change agent, championing new ways of working, driving digital fluency across teams, and embedding future-fit capabilities to ensure the CMI function stays ahead in a rapidly evolving digital ecosystem.

WHAT YOU WILL NEED TO SUCCEED

• Detail-Oriented Excellence: You bring precision and thoroughness to everything you do, ensuring accuracy and high standards in the delivery of new methods, tools, or products.
• Digital Curiosity & Passion: You are energized by the fast-paced evolution of digital consumer engagement, embracing experimentation, learning, and becoming a go-to expert on content, media, and emerging technologies.
• Cultural Curiosity: You are naturally curious about what makes people tick, tracking culture, celebrity, fashion, and lifestyle trends, and understanding how brands can tap into them to stay relevant and connected.
• Creative Problem-Solving: You are resilient and resourceful in overcoming challenges, bringing innovative and practical solutions that think beyond the obvious.
• Winning Mindset: You are motivated by growth and success in the marketplace, channeling your consumer and market understanding into opportunities that drive impact, while having fun along the way.
• Change & Collaboration Champion: You thrive in a networked environment, building strong partnerships across global and local CMI and marketing teams, as well as with agencies, to embrace new ways of working and deliver the full power of CMI.

EXPERIENCES & QUALIFICATIONS

• Digital & Business Data Proficiency: Ability to confidently collect, analyze, and visualize diverse data sources to create compelling stories. You can also work effectively with large consumer datasets from digital and business sources.
• Creativity & Experimentation: Having a founder mentality and bias for action to solve real human needs and add value. You can deliver unique, people-centric solutions that address unmet needs in innovative ways.
• Strategic Thinking/ Problem Solving: Understanding how to analyse different factors or variables widely and objectively, looking for vulnerabilities and opportunities and then defining these in a systematic way that helps to actualise a competitive advantage.
• Pioneer – in how to grow brands using different & innovative approaches.
• Drive & resilience: Strong drive to generate new initiatives and see them through to action.
• Interdependence: Collaborate effectively with internal, cross-functional and external colleagues to develop high impact initiatives.
• Digital tools: Experience with digital analytical tools (e.g. Google Analytics, FB Audience Insights, Google Trends, Search).
• You have a minimum of 2 years’ experience in Marketing and/or in Market Research.
• You have good understanding of quantitative and qualitative primary research methods and good knowledge of communication insights research and/or media insights. You have experience teaching or facilitating knowledge sharing. You are excited by new technology.

WHAT YOU CAN EXPECT:

• You’ll be central to shaping Unilever’s Ice Cream growth model by embedding consumer social insight into the heart of every process, ensuring the consumer truly drives innovation.
• You’ll gain exposure to global platforms, accelerate your analytic and strategic thinking, and grow into a pivotal role within the Global CMI teams.
• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
• Career without limits—42 markets, international opportunities, and fast tracked growth.
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company.

We take pleasure seriously. Join the Ice Cream team now! 🍦