Senior Product Manager - Customer Value

At Eneco, we’re accelerating the energy transition by putting customers at the heart of everything we do. Within our growing Data & Intelligence domain, we are forming a dedicated team focused on unlocking the value of data to drive smarter business decisions. That’s where you come in. This is a unique opportunity to work in a highly visible area of the organization, collaborating closely with colleagues across Marketing, Finance, Commercial, and Customer Service.

As Product Manager for the Customer Value data team, you will lead the development of data-driven products that help Eneco better predict customer churn and measure individual customer value. These insights directly support commercial, financial, and strategic decision-making—powering marketing actions, setting business targets, and tracking financial progress.

Key Responsibilities

• Define and drive the roadmap for data products related to churn prediction and customer value measurement, in collaboration with stakeholders across the business.
• Work closely with a multidisciplinary team of data scientists, machine learning engineers, data engineers, and analysts to develop and deliver scalable data products.
• Gather and refine requirements from a wide range of internal users—from marketers to strategists—and turn these into clear priorities for the team.
• Continuously improve the accuracy, explainability, and actionability of churn and value models, ensuring they drive real-world impact.
• Manage stakeholder expectations and align conflicting priorities through structured communication and strong facilitation.
• Champion a product mindset within the data domain, helping shift from project-based work to scalable, reusable data products.

What We’re Looking For

• 5+ years of experience as a Product Manager, preferably in a data-heavy or analytics-focused environment.
• Proven track record of delivering data products used by internal stakeholders.
• High data literacy: you’re comfortable discussing metrics, data pipelines, model performance, and data quality.
• Strong stakeholder management skills, with the ability to balance and prioritize diverse needs across the business.
• Familiarity with agile ways of working (e.g., Scrum, Kanban).
• Fluency in English; Dutch is a plus.

The Customer Value team, a newly-formed squad, works alongside highly skilled professionals including data scientists, ML engineers, and analysts. You’ll also be part of the broader product management community at Eneco, with access to knowledge sharing, coaching, and growth opportunities.

• Come up with clear data to improve the customer value
• Make real climate impact
• You’ll own your product vision, drive measurable outcomes, and have the space and support to experiment, learn, and grow into a true leader in product management