Product Manager iSmartTouch

About BPI

Bold Practical Innovators. 100% driven and committed.

At BPI we develop innovative solutions in healthcare, onboarding and verification and biometrics. This role focuses on the high and medium secure environments in Healthcare (GGZ and GZ), Policy and prisons. We are embracing an active international growth strategy which underscores the commitment to staying at the forefront of industry trends and delivering value-driven offerings to the expanding customer base. This is a unique opportunity to join and grow together.

Your role

As Product Manager iSmartTouch, you are end to end responsible for the innovation of our products and services that support clients to regain control and empowerment in mental healthcare (GGZ), prisons and police. Product discovery, concept definition, development and succesfull delivery: you manage the process with vision and decisiveness. You ensure the quality, performance and compliance of our products whilst actively driving a culture of continuous improvement.

You will collaborate with cross-functional teams, including software engineers and business stakeholders to define product vision, prioritize features, and ensure successful product delivery. Your technical expertise, strong communication skills, and ability to translate business requirements into actionable product backlogs will be essential for success in this role. With a hands-on mentality you draft relevant documentation in close cooperation with the differeent stakeholders.

The team is big enough to learn a lot but small enough to take on a lot of responsibility. You make an actual impact with us and you have a strong influence on the product- and technical development and implementation of the products.

What are you going to do?

• Collaborate with internal and external business stakeholders to gather and analyze requirements, ensuring a deep understanding of their needs and translating them into a product roadmap and clear, actionable user stories.
• Define basecamps for the development team according to the organization strategy and translate them into prioritized backlogs.
• Create and maintain the product backlog, prioritize features, and ensure alignment with business objectives and technical feasibility.
• Support the agile development process, including sprint planning, backlog refinement, and sprint reviews, ensuring efficient and timely delivery of high-quality software products.
• Collaborate closely with the development team to provide guidance and clarification on requirements, ensuring a shared understanding of product features and functionality.
• Deliver the required documentation regarding these products.

What to bring?

• Previous experience as a Product Manager / Product Owner
• A completed higher professional education (HBO/WO) degree, preferably in business administration or IT.
• At least 3 years of demonstrable experience as a Product Manager and/or Product Owner, preferably in a complex environment.
• Understanding of supply chain processes is a pré.
• Understanding of standards regarding secure software development or healthcare is a pré
• Experience with cloud-based applications (preferably using Azure), helping us to scale our on premise and global SaaS products in a Infrastructure as Code (IaC) environment is a big plus
• Experience in the international roll-out of products is a pre

What do we offer?

BPI Services wants to more than double in size over the next 2 to 3 years. You automatically grow along, there is a bonus scheme, you get a laptop and you work in a super fun team of professionals, with experienced colleagues. In addition, we offer you;

• A good salary that matches your knowledge and experience
• 25 vacation days
• Pension scheme
• Many opportunities to expand your knowledge through courses, training and education
• Hybrid work capabilities

About iSmartTouch & BPI Services

iSmartTouch is a smart, intuitive solution for de-escalation and increasing self-reliance. Specifically developed for situations where reliability, control, and ease of use are essential – such as in prisoner care, forensic psychiatry, and residential care. BPI Services combines years of experience in identification systems with a people-focused approach. We deliver secure, practical solutions in collaboration with leading technology partners and our clients.