ICE CREAM - Global Warehouse Process Lead

UNILEVER IS LOOKING FOR AN ICE CREAM – Global Warehouse Process Lead

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.​

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

JOB PURPOSE

As part of our growth strategy, we are seeking a dynamic highly skilled Global Warehouse Process Lead to join our team and lead the creation of a world class Logistics (Warehousing) process in our upcoming new ERP implementation. In this pivotal role you will be the primary driver of the Warehousing workstream, ensuring its alignment with business objectives, industry best practise and ERP system capability. You will lead the global design, build, deployment and ensure the transition to smooth operations for Warehousing capabilities across the new Ice Cream organisation.

The Warehouse Process Lead will be a core member of the ERP Establishment programme that will lead the global design, build, and deployment of ERP capabilities globally for the Ice Cream business. This role will focus heavily on transformation, process design, and change management, ensuring consistency across the business and facilitating a smooth transition to new systems and ways of working. This is a vital leadership role and part of the leadership team in driving the digital transformation strategy and ensuring that our tech foundations meet the evolving needs of the business, support operational efficiency, and enable strategic growth while meeting expected performance standards.

The candidate will need a strong ability to understand complex business process needs and play a challenger role for the organisation on a “fit to standard approach”. Therefore, excellent understanding and experience of complex processes, data and governance are key to succeed.

The successful candidate will be one that has significant process and change management expertise with a proven record of leading large scale process transformation and has a passion for building world class capabilities and a desire to make a meaningful impact.

This role will exist in its current form for 2.5-3 years.

KEY RESPONSIBILITIES:

• Process Leadership: Define, design, and drive the global warehousing process, and associated technology choices ensuring standardization and scalability across regions.

• ERP Implementation: Serve as the key decision-maker for process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams.

• Stakeholder Engagement: Act as the bridge between functional teams, IT, and key stakeholders to gather requirements, address pain points, and deliver a streamlined Warehousing solution.

• Change Management: Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies.

• Integration Leadership: Collaborate with the other SC (Plan, Make, O2C), Finance and other teams as necessary to ensure seamless integration and data flow between systems.

• Continuous Improvement: Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs.

• Governance: Establish performance metrics and governance frameworks for warehousing processes, ensuring compliance, risk management, and effective control measures globally.

• Data Management: Oversee data readiness for the warehousing process, ensuring accurate and consistent data migration and validation.

• Change Impact Assessment: Conduct change impact assessments to identify and mitigate potential challenges in adopting new systems and processes, ensuring readiness across the business.

• Training & User Adoption: Develop and implement training programs and communication plans to support user adoption of the ERP, ensuring that employees have the skills and knowledge required to operate within the new system.

WHAT YOU NEED TO SUCCEED:

• Proven Expertise: 5-10 years of extensive experience in Warehousing (WMS systems) with some exposure to warehousing operations.

• Process ownership - A strong understanding of warehousing tech as well as operations. Ideally some of your experience has been gained from Ice Cream or from a cold chain company.

• ERP Knowledge: Extensive hands-on experience in ERP implementations, particularly with systems such as SAP and other WMS. Proficiency in S/4HANA migration is highly desirable. Strong expertise in SAP WM, Stock Room Management, and EWM is preferred.

• Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines.

• Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption.

• Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization.

• Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global ERP deployments.

• Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements.

• Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases.

• Education: Bachelor’s degree in Technology, Information Systems, Supply Chain, Business, Finance or a related field

WHAT IS IN IT FOR YOU?

• Attractive total remuneration package; excellent company pension, bonus and share scheme.

• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.

• Plenty of company-paid holidays to further ensure your work-life balance is maintained.

• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.

• Under the Hybrid Working principles, you will be expected to spend a minimum of 40% in the office or at customers, suppliers or partners to connect and collaborate. For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.

• Informal culture and being the first one trying our new products.

• My Fitness Plan (reduction on your Fitness Subscription).

• Home work allowance

• Company laptop and mobile phone

• Green Mobility Policy

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.

By highlighting the gender diversity at the workplace, Unilever encourages women equally men to apply. If you look for a job after a long career break or after any type of leave, do not hesitate to apply.