Head of Engagement (Retention & Activation)

Ready to get shit done?

At bunq, we're not just creating a banking app; we're reshaping how people around the world experience financial freedom. We want to make everyone aware of bunq. No matter if they live in the Netherlands, Germany, France, Spain or Ireland (or any other country we expand to).

Take Ownership

Getting our future users to be aware of bunq means showing them what free truly means - and how we can be a part of that. Leading our Engagement sector, you will be owning:

• Activating users in all markets ⭐️
• Building out team and organization that can address scaling company without having to scale manpower 🌈
• Pushing regulatory boundaries to provide better user experience during onboarding 🚀

This challenge is perfect for you if

• You’re an expert in understanding, building, and executing product / market fit strategies 🌎
• You’re able to develop an intuitive, frictionless, and fast onboarding process for new customers 🚀
• You need to be adept at clearly communicating the unique value proposition of bunq to potential customers 💪🏻
• You can design a strategy to scale user activation in non-NL markets where brand awareness is lower 🔥

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

• 🤟 Join forces with great colleagues across the globe to revolutionize banking
• 🌟 Make lasting impact by working on complex & exciting challenges
• 🎯 Profit sharing based on the impact you make and bunq's performance
• 🤟 Great, international colleagues who share your mindset
• 👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
• 🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
• 📚 We support growth with bunq Academy and €1,500 annual learning budget
• 🚴 A massive discount with Urban Sports for your wellbeing
• 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
• 💻 A MacBook so you can Get Shit Done with us
• 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
• 💰 An optional pension plan with monthly contribution from bunq
• 💸 Monthly contribution to your phone and internet bills
• 🍻 Friday drinks and other celebrations - bunq style