Digital Product Activation Coordinator

Join the Team at KARL LAGERFELD

ABOUT THE BRAND

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes. Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.

We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.

We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

The Role

The Digital Product Activation Coordinator at KARL LAGERFELD plays a key role in the successful launch of digital products on the Digital Marketplaces. You will be responsible for product onboarding and error resolution of assigned Digital Marketplaces, and for coordinating digital images updates for Karl.com and Digital Marketplaces. You will work closely with the Digital Product Activation team, Buying & Merchandising, Ecommerce and Marketplace partners. The role requires good communication and collaborative skills, as well as a good eye for detail. The Digital Product Activation Coordinator reports to the Digital Product Activation Manager.

Key Responsibilities

• Digital Product Activation:
• Coordinate the seasonal and off-seasonal product onboarding process for assigned Digital Marketplaces to reach product live-ratios KPIs.
• Maintain product activation trackers of assigned Digital Marketplaces on product and country level to increase live ratios, and communicate updates to internal teams.
• Identify and resolve product data and product image related errors to ensure timely product launches, in collaboration and consultation with the Digital Product Activation team and Digital Marketplace partners.
• Facilitate weekly replenishments by checking the onboarding status of products across various marketplaces, in collaboration with the Allocation and Operations teams.
• Coordination of seasonal product retagging and offboarding.
• Perform markdown price checks across various Marketplaces.
• Perform regular Product Detail Page cross checks for all Marketplaces for an accurate representation of the digital products.
• Support with the set-up of product onboarding for new Digital Marketplaces.
• Digital Assets:
• Identify and resolve post-production digital asset errors and inconsistencies, in collaboration with the Digital Asset Management system vendors, Ecommerce and Customer Service teams.
• Support with the set-up of digital assets for new Digital Marketplaces.

The Profile

• Business Administration, Fashion Management, or related studies.
• Good analytical skills and attention to detail.
• Problem solving and pro-active mind set.
• Strong communication and collaboration skills, ability to communicate with internal and external partners in a clear and constructive way.
• Proficient with Excel and other MS Office tools.
• Fluent in English, both verbal and written.
• 1-2 year experience in ecommerce is a plus.

Why #TEAMKARL?

• Learning and development courses/training
• Opportunity to make an impact
• Remote working arrangements
• Relocation allowance
• Bonus holidays
• Working in the heart of Amsterdam
• Brand discounts
• And exclusive sample sales only for #TEAMKARL

The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL.