ServiceNow Certified Technical Architect

Join Cognizant as a Certified Technical Architect

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Technical Architect to join our team.

As a Certified Technical Architect, you are responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives, providing guidance on, assisting in establishing, and participating in technical governance processes, and collaborating on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption.

Responsibilities

• Design elegant and simple solutions that make the world of work better for your stakeholders
• Mastering the art of presenting technical architecture solutions to project teams
• Lead and guide a team of junior staff members
• Collaborate with the team in developing creative design solutions
• Review project documents for quality assurance
• Interact and consult with clients
• Lead team in project design and documentation from start to finish
• Provide top-level business and technology architecture consultancy services to our clients
• Collaborate with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions
• Provide input to the design of ServiceNow as a recognized Architect or Design Authority
• Support implementation programs for complex enterprise-scale solutions
• Provide input to and/or create specialist points of view for the market and where appropriate present at industry events
• Bring thought leadership and innovative solution ideas to existing clients
• Create technology-related artifacts that our service delivery team utilizes as a client deliverable
• Establish and enforce systems design and architectural standards, establish and maintain best practices and drive the principles throughout the systems delivery lifecycle
• Support pre-sales activities including scoping, compilation of estimates, and generation of statement of work documents

Requirements

• Bachelor’s degree in computer information systems, Management Information Systems, Computer Science, or another related field
• 5+ years of experience in ServiceNow implementations
• 7+ completed full implementations
• 5+ years of multiple platform configuration
• 3+ years of senior technical experience
• In-depth understanding of technical or platform governance processes
• Deeper knowledge of how to integrate and orchestrate multiple systems and platforms
• Strong ability to solve complex business requirements with ServiceNow capabilities
• Master the ability of presenting technical architecture solutions to project teams
• Key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• ServiceNow scripting using JavaScript including: Business Rules, Client Scripts, Script Includes, UI Actions, etc.
• Recent experience with platform components such as flow designer, NOW Experience, Service Portal, ATF, and Integration Hub
• Ability to identify and resolve client’s needs and anticipate future problems
• Ability to lead, guide, and govern, effectively
• Ability to effectively translate and present technology solutions in business or management terms
• Strong English communication skills (written, interpersonal, and presentational)
• Certified Technical Architect (CTA)
• Certified ServiceNow System Administrator and Application Developer
• Certified ServiceNow Implementation
• Certified in ITIL Foundation (preferred)

What we offer

• A competitive salary based on your qualities and experience
• NS business card to cover your commute expenses
• 25 days of paid holiday per year
• A laptop and a smartphone
• A pension scheme
• Health insurance
• Organization driven by technology – we have a tremendous technology backbone
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination, and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee-friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.

The Cognizant community:

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities, and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.