Construction Quality and Operations Manager

Construction Quality and Operations Manager at Action International HQ

Are you passionate about driving quality and consistency in international construction projects? At Action’s International Headquarters in Zwaagdijk, we’re looking for a Construction Operations Manager to help shape the future of our store design and construction standards across Europe. You’ll oversee high-impact projects, collaborate closely with local teams and stakeholders, and play a key role in maintaining the quality and efficiency of our store builds. Ready to lead with purpose in a dynamic, international environment? Then this role could be just right for you.

What will you do?

• Oversee cross-country construction operations to ensure alignment with timelines, budgets, and company standards
• Lead the store design team and construction operations analyst(s), guiding day-to-day execution and development
• Monitor construction quality through desktop checks and performance analysis, addressing irregularities proactively
• Coordinate with country and IHQ departments on construction-related topics
• Analyse data and create performance reports to improve processes and drive change

This is what your day could look like

You start your day reviewing the latest performance reports from several ongoing projects across Europe. After catching up with your team to align on priorities, you join an international construction call where you share insights and policy updates. In the afternoon, you lead a discussion with the Format team on optimising our store design guidelines, followed by a session with Risk Management on construction compliance. No two days are the same—but they all move us forward.

What we offer

• Competitive salary and benefits aligned with your experience and responsibilities
• Opportunity to lead international construction initiatives that shape our fast-growing store network
• A collaborative, international working environment at our buzzing HQ in the Netherlands
• Development opportunities through our Action Academy
• Travel opportunities across Europe (up to XX% of your time)
• Team events and a strong culture of inclusivity and support

Who are you?

You’re a strategic leader with a strong operational mindset and a passion for construction excellence. You know how to motivate others, streamline processes, and spot opportunities for improvement. You're as comfortable leading a team as you are engaging with stakeholders from across the business.

• Bachelor’s degree and 6+ years of relevant experience in construction
• Proven leadership and people management skills
• Excellent communicator, both verbally and in writing (English required; additional European languages are a plus)
• Strong skills in performance analysis and construction quality assurance
• Strong skills with tools such as Planon and MS Office; especially Powerpoint and Excel
• Practical, results-driven, and deadline-focused
• A natural collaborator who empowers teams and fosters cross-functional alignment

Why Action?

At Action, we're a fast-growing non-food retailer with over 2,900 stores across Europe. Our goal is to make everyday life easier and more fun for our customers with super affordable products. We offer a lively, international work environment where teamwork, fun, and growth are key. With our Action Academy, you'll get the chance to learn, grow, and be part of our success. Plus, we're all about sustainability—lowering prices while boosting quality and making our products more eco-friendly. This way, we help create a better world and make shopping easy for everyone! Plus, we care about our team. Whether it’s racing in the Amsterdam Marathon or throwing a massive Action party for 1,000 colleagues, we know how to keep the good times rolling.

Meet your team

You’ll be joining the International Construction team at our IHQ in Zwaagdijk. The team is diverse, motivated, and deeply committed to maintaining high construction and design standards across all countries where Action operates. You’ll work closely with our Store Design team, Construction Operations Analysts, and stakeholders across departments like Store Operations and Risk Management. You’ll operate cross countries and have a lot of interaction with the Real Estate departments in other countries. It’s a professional and collaborative environment, where your expertise and ideas will be valued from day one.