Product Operations Manager

What will you be doing?
We are seeking a strategic and detail-oriented Product Operations Manager to join our dynamic team. In this role, you will serve as the connective tissue between product, engineering, design, and go-to-market teams, ensuring that our product management processes run smoothly and efficiently. If you thrive in complex environments and love optimizing systems and workflows, we’d love to hear from you.

Your tasks and responsibilities

• Operational Excellence: Design, implement, and continuously improve product development processes, tools, and workflows to increase team efficiency and product quality.
• Cross-Functional Coordination: Act as a liaison between product management, engineering, marketing, sales, and customer success to ensure alignment and timely delivery of product initiatives.
• Data-Driven Insights: Monitor product performance metrics, user feedback, and operational KPIs to inform decision-making and identify areas for improvement.
• Product Launch Readiness: Manage the operational aspects of product launches, including timelines, documentation, stakeholder communication, and risk mitigation.
• Tool Management: Own and optimize the tools and systems used by the product team (e.g., Product Board, Pendo).
• Process Documentation: Maintain clear and up-to-date documentation of product processes, best practices, and team rituals.

The team
You'll work within a cross-functional team with Product Managers, Product Owners, Software Engineers, a Release Manager, and more. While focusing on the Product area of Enablon most of the time, you'll get access to Wolters Kluwer’s large international community of over 20,000 professionals worldwide, who belong to other divisions of the company and work on dozens of other software products.

This is you

• Minimum Bachelor's degree;
• 3+ years in project management, product operations, product management, or a related role in a tech-driven environment;
• Experience with product management and collaboration tools such as Azure DevOps, Jira, Confluence, Notion, Aha, Product Board or similar
• Strong organizational and project management skills with a proven ability to manage multiple priorities and stakeholders
• Experience with Agile methodologies
• Excellent verbal and written communication skills; able to clearly articulate complex ideas to diverse audiences; combined with a pro-active solution-oriented mindset
• Proficiency in analyzing data and translating insights into actionable recommendations
• You speak English fluently; French as additional language would be beneficial

What do we offer?
Next to a compensation and benefits package in line with the market, we also offer the following:

• a laptop and smartphone;
• holiday allowance
• collective health insurance;
• pension scheme;
• good commuting arrangement including bicycle plan;
• a challenging full-time job with a pleasant work-life balance;
• a flexible, hybrid work setup, including commute & home office allowance;
• an engaged, diverse, and quality driven team;
• a culture that celebrates diversity and values talent;
• many opportunities to learn and develop your professional skills and personal competencies.

About Wolters Kluwer
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day through our deep domain expertise.

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.