Learning Design Specialist (Creative Content)

Discover a world where we empower frontline teams, optimise retail operations, and innovate to create seamless shop experiences for our customers in Retail Operations & Training.

Share your talents

Do you have a passion for developing blended learning designs and experiences that keep our retail brand ambassadors on top of their game and provide the best in class service experience? Are you constantly looking for improvements, new innovative ways of training people and have solid experience in video production? This is your chance to be at the forefront of delivering high quality learning experiences to meet the growing needs of Rituals!

As a Learning Design Specialist in the International Retail Training & Development Team, you are responsible for the full design and development of learning programs including asset creation such as videos. You work with different program managers who are subject matter experts, to gather learning needs and objectives. You create impact with innovative content creation that fit the need of our target audience.

Furthermore, you will:

• Design and develop engaging, on-brand blended learning programs for retail globally including other LOB’s, by using a variety of earning formats such as e-learning courses, video’s, classroom presentations and webinars.
• Work with subject matter experts to gather learning needs and requirements.
• Plan projects according to the strategic roadmap.
• Act as a consultant to advice on learning methods and needs.
• Drive operational excellence by initiating process improvements and improve ways of working.
• Perform gap analysis to update and maintain our learning curriculum and transfer knowledge and skills, supported by data from Mystery Shop, LMS and PowerBI (KPI) dashboard for our various Lines of Businesses
• Write scripts, direct actors, produce and edit videos.
• Use Your creative mindset and magic to translate business needs into excellent learning programs.
• Make sure that what you develop is grounded in adult learning principles and is spot on, intuitive and delightful for our learners.

As a Learning Design Specialist you use your creative mindset and magic to translate business needs into excellent learning programs. You make sure that what you develop is grounded in adult learning principles and is spot on, intuitive and delightful for our learners.

Bring all of you

High on energy, low on ego and with a little bit of humor. Your main ingredient is your strong communication and stakeholder management skills, you can convince people at all levels and functions. You are creative and a problem solver, challenges the status quo and thinks out of the box. You live the Rituals brand, and you are contagious in your passion for the brand. On top of it you have:

On top of it you have:

• At least 3 years of work experience in instructional design using various innovative methods (e-learning, micro-learning, gamification, performance support, video production, design etc.)
• Experience with video production and editting (preferbly a video production certificate)
• Knowledge of didactics, adult learning, 70:20:10 model, knowledge transfer principles
• Experience in project management, stakeholder management and implementation of learning solutions
• Experience with learning management systems, content authoring tools, and rapid design and video editing tools
• Excellent written and verbal English communication skills

You will spend most of your time at our Amsterdam Central Head Office. We hope you can appreciate the view of one of the most iconic Amsterdam canals.

You will report to the Senior Learning Design & Operations Manager and will be part of the International Training & Development team.

Your steps to your new career:

• Apply and share your portfolio!
• If you stand out from the crowd, our recruiter will contact you within 10 working days for an introductory meeting
• A first interview with the Senior Manager of the Learning Design & Operations Team and a Senior Learning Designer.
• A second interview and the Head of International Training & Development
• An online assessment and assignment to show your skills
• In the event of a positive outcome, you will receive a proposal with the terms of employment