Customer Success Management Technical Specialist

Customer Success Management Technical Specialist

Job Description

As our Technical Specialists, you will be at the forefront of cloud technology. You will be assisting clients in formulating their cloud strategies, designing, and optimizing their cloud architectures. This role allows you to engage with world-class international teams, continuously enhance your skills, and work on complex and exciting problem sets.

What will you do?

• Lead technical engagements to assess client infrastructure, develop cloud adoption strategies, design architectures, and plan migrations.
• Design cloud solutions and advise clients on the optimal platform technologies to implement.
• Set up development environments, replicate client problems, and ensure problems are resolved thoroughly.
• Develop and deliver training to clients and internal teams on specific cloud platforms and technologies.
• Build and maintain strong relationships with customers and operational teams.
• Collaborate with teams around existing support programs to create roadmaps and facilitate the development of applications.
• Provide thought leadership by publishing blogs, conducting speaking events, and contributing to the development community.

Qualifications

Basic Qualifications/Skills Needed

• Minimum of 3 years’ experience working with Azure.
• Language(s) Required: German and English - minimum level C1 required.

Preferred Qualifications:

• Bachelor's degree.
• Azure Certifications are preferred (AZ-103, AZ-104, AZ-305, AZ-500).
• Proficiency in infrastructure strategy (Hybrid, Public, Private, Converged, Hyper-Converged) and networking (Data Center Architecture, WAN).
• Familiarity with security concepts such as IPS, IDS, Access Control List, GPs, and Firewalls.
• Experience with Visual Studio, Azure Dev Ops, and GitHub.
• Experience with application modernization in Cloud, Azure Kubernetes, .Net Core.
• Knowledge of databases: MySQL, SQL, and Cosmos DB.
• Experience with OpenAI, Cognitive Services, and Defender Series.
• Ability to think strategically about business, product, and technical challenges.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.