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Customer Success Management Technical Specialist

Posted 18 Nov 2024
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Work experience
5 to 9 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
Dutch (Fluent)

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Customer Success Management Technical Specialist

Job Description

As our Technical Specialists, you will be at the forefront of cloud technology. You will be assisting clients in formulating their cloud strategies, designing, and optimizing their cloud architectures. This role allows you to engage with world-class international teams, continuously enhance your skills, and work on complex and exciting problem sets.

What will you do?

  • Lead technical engagements to assess client infrastructure, develop cloud adoption strategies, design architectures, and plan migrations.
  • Design cloud solutions and advise clients on the optimal platform technologies to implement.
  • Set up development environments, replicate client problems, and ensure problems are resolved thoroughly.
  • Develop and deliver training to clients and internal teams on specific cloud platforms and technologies.
  • Build and maintain strong relationships with customers and operational teams.
  • Collaborate with teams around existing support programs to create roadmaps and facilitate the development of applications.
  • Provide thought leadership by publishing blogs, conducting speaking events, and contributing to the development community.

Qualifications

Basic Qualifications/Skills Needed

  • Minimum of 3 years’ experience working with Azure.
  • Language(s) Required: German and English - minimum level C1 required.

Preferred Qualifications:

  • Bachelor's degree.
  • Azure Certifications are preferred (AZ-103, AZ-104, AZ-305, AZ-500).
  • Proficiency in infrastructure strategy (Hybrid, Public, Private, Converged, Hyper-Converged) and networking (Data Center Architecture, WAN).
  • Familiarity with security concepts such as IPS, IDS, Access Control List, GPs, and Firewalls.
  • Experience with Visual Studio, Azure Dev Ops, and GitHub.
  • Experience with application modernization in Cloud, Azure Kubernetes, .Net Core.
  • Knowledge of databases: MySQL, SQL, and Cosmos DB.
  • Experience with OpenAI, Cognitive Services, and Defender Series.
  • Ability to think strategically about business, product, and technical challenges.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Accenture is wereldwijd actief op het gebied van Management Consulting, Technology en Outsourcing. Wij combineren ongeëvenaarde ervaring in diverse bedrijfstakken en bedrijfsfuncties met degelijke knowhow en expertise, en daarnaast doen wij grondig onderzoek naar wat de best presterende bedrijven ter wereld zo succesvol maakt. Accenture werkt nauw samen met haar klanten om hen te helpen high performance bedrijven en overheden te worden.

Management Consulting
Amsterdam
Active in 120 countries
630,000 employees
60% men - 40% women
Average age is 30 years