Head of Facilities / Executive Support

JOB PURPOSE

At DEPT®, we are looking for a Head of Facilities and Executive Support based in the Netherlands. As Head of Facilities and Executive Support, you will manage the facilities/hospitality and executive support and travel teams based in the Netherlands. You will ensure efficient operations and provide first-class support to the global executive team. The role also involves overseeing global travel bookings and events.

KEY RESPONSIBILITIES

• Manage the Hospitality Team Lead and their team (6 colleagues in total), ensuring a high standard of service across both NL offices.
• Manage the executive support team (3 colleagues), taking a hands-on approach to ensure efficient executive support.
• Global travel: oversee all global travel activities through our external provider.
• Budget oversight: manage budgets for hospitality and facilities.
• Problem solving: Provide practical, hands-on solutions for daily challenges.

WHAT WE ARE LOOKING FOR

• Proven experience in managing cross-functional teams, in the combination of hospitality and executive support in an international organisation;
• Strong background in providing executive support at senior leadership levels, ensuring seamless coordination and effective problem-solving.
• Hands-on Approach: willingness to work alongside the team.
• Demonstrated ability to manage and control budgets, ensuring cost efficiency and optimal resource allocation in hospitality and facilities.
• A proactive, pragmatic approach to identifying and resolving operational challenges, with the ability to deliver quick, practical solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels and across multiple teams.
• Willingness to work two days per week in Rotterdam and two days in Amsterdam, with one day remote or part-time.
• Working proficiency in both Dutch and English.

WE OFFER

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The choice to work where you are most productive: whether that is in one of our offices, or abroad for 13 weeks a year. Rather work from home? No problem! We’ll provide you with the best of class materials, such as a high-quality laptop, monitor, work phone and the necessary furniture.
• Work anywhere. Choose your ideal workspace: office, abroad for 13 weeks a year, or home. We’ll equip you with everything you need.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
• You can discover even more employee benefits here.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.