Senior HR Business Partner - Operations

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior HR Business Partner - Operations

Adyen is looking for a strategic yet hands-on Senior HR Business Partner to empower our Operations teams in Amsterdam and globally. In this role, you’ll co-create and drive the people strategy for one or more functions, partnering closely with leaders to enable business success and deliver a world-class employee experience. You’ll shape how teams grow, how leaders lead, and how employees thrive in a high-performance, high-growth environment.

What you’ll do:

• Co-create and execute the global people strategy for relevant Operations domain in partnership with regional HRBPs.
• Partner with leaders across the Operations function to support team development, organizational growth, and alignment with Adyen’s leadership values.
• Provide strategic HR guidance and coaching to managers on topics including performance management, feedback, employee relations, and engagement.
• Collaborate with HR Centers of Expertise to co-create and implement initiatives that elevate the employee experience across the full lifecycle.
• Use people data and insights to identify trends, spot challenges, and recommend data-driven improvements.
• Manage performance and development cycles, helping leaders conduct effective assessments and growth conversations.
• Support a culture of feedback, including guiding underperformance and improvement discussions with empathy and clarity.
• Be an advocate for Adyen employees, ensuring they thrive and grow within a high-performance, high-growth culture.

Who you are:

• 4+ years of HRBP experience in a fast-paced, global, matrixed organization, partnering with all levels of leadership.
• Deep expertise in HR practices, including performance management and employee relations.
• Trusted advisor who builds strong relationships and thrives in an evolving, unstructured environment.
• A "builder" and change agent with a continuous improvement mindset, comfortable challenging the status quo to drive efficiency and cultural alignment.
• Adept at organizational dynamics, fostering healthy, motivated teams.
• Hands-on yet collaborative, always seeking simpler, more automated solutions.
• Exceptional problem-solver and communicator, able to develop and articulate fact-based solutions.
• Skilled in project managing HR initiatives.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.