Key Account Manager Albert Heijn

Key Account Manager Opportunity at L’Oréal

Consumer Products Division

About L’Oréal

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, Garnier, Kérastase, Lancôme, Yves Saint Laurent, Giorgio Armani and Vichy, we offer relevant products for every consumer.

Who am I?

As Key Account Manager (KAM) you will be responsible for our large Beauty portfolio at one of our Top Food Retailers, Albert Heijn. You will be in charge for the customer partnership, Joint business plan and negotiations. Besides, you are responsible for the Net Sales Growth and Market Share Growth in line with the targets of our Annual Operating Plan. You’ll work within the Benelux Food & Field Channel team, while leading the account very independently. However, your network within L’Oréal will be very large.

The business responsibilities include meeting and, where possible exceeding, annual targets and an excellent execution of a tailor-made account plan. The latter is built with your colleagues of marketing, RGM, Finance, Business Development & Planning… You are a real connector, that needs to contribute proactively to the success of the Key Account in our Benelux organization.

Your responsibilities include:

• Defining and executing the must win battles per category based on the Brand, Channel and Customer prioritization grids, following the yearly business & category cycle
• Leading Business Reviews & Operational meetings
• Leading the negotiations and executing customer negotiations within mandate, while monitoring performance
• Coordinating the activation plans through customer tools with the highest ROI, in close collaboration with other stakeholders (RGM, Business Development…)
• Owning the P&L and forecast for your customer and category (from volume to value) including anticipation of risks & opportunities (drivers & levers). You will propose actions to course correct and achieve your targets.
• Ensuring first time right and smooth timely cash collection through clear internal & external communication (payment terms, trade conditions etc.).
• Taking the lead on overarching topics with your customers
• Contributing to the Division Leadership Team's business vision by sharing account perspective and opportunities in-line with this vision.
• Use sustainability, our professional DNA and our data in a progressive way. Include improvement efforts, analyzing data and building new initiatives, which make an impact within the beauty industry.

Asides your day-to-day activities, you also get the opportunity to be part of various projects.

Your profile

You have obtained a relevant master's degree in economics, marketing, sales or general management and you have a solid experience (min 5 years) in Sales and/or business development, preferably in fast-moving organizations in key account management.

You are an entrepreneur who gets energy from building relationships, creating real added value by delivering on the key priorities and goals of your Key Account. Ensuring a partnership based on trust.

You are analytical strong but pragmatic when the situation requires. As a person you are determined to make a great impact by taking initiatives and building year plans with your Key Account. It is important to feel comfortable to collaborate with different stakeholders and that you know how to convince them internally and externally. Furthermore, you are open minded and a good listener, to understand the needs of our Key Account, to build a solid relationship that can last for a long time.

Our ideal candidate:

• +5 years of commercial experience and/or business development, preferably in FMCG
• You are customer centric, with good listening and communication skills to connect with your Key Account
• You are an enthusiastic, open team player, great entrepreneurial and have strong negotiation & selling skills
• You are seen as a strong influencer, with great stakeholder management
• You describe yourself as creative, resilient & bring new ideas in a defined frame
• A good knowledge of Dutch and English is key

What do we offer?

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers.

And furthermore, you will find with us:

• An inspiring work environment with ambitious colleagues, where working Agile is the norm.
• A healthy career perspective with good development and career opportunities.
• A competitive salary which is adjusted on an annual basis in case of good performance.
• Good secondary employment conditions, such as a 13th month, profit sharing, discount on medical expenses and a favorable pension scheme.
• Discount on L'Oréal products
• Nice extras such as various sporting company activities.

Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders.

Diversity

L’Oréal would like their personnel to represent the diversity of the Benelux society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant
Jean-Paul Agon Chairman of L’Oréal