Website Editor (Learning Technology Support Officer)

Do you immediately want to fix a confusing webpage? Do you enjoy working with experts and revising content that helps lecturers find what they need? Then you might be just who we’re looking for!

Job description

The Teaching & Learning Services (TLS) Support team offers lecturers a high-quality teaching portal, consisting of both a helpdesk and a comprehensive website. Through this portal, we answer a wide range of questions from instructors, for example about assessment, training opportunities, and educational applications. The Teaching Support website is our main communication channel with lecturers, making it essential that the content is accurate, up-to-date, and relevant. We work in a data-informed manner and in close collaboration with other teams, and focus on continuous knowledge development.

Our team is made up of 6 Learning Technology Support Officers (LTSO), who are responsible for the daily operations of the helpdesk and Teaching Support website. Our sub-team of Website Editors work closely with a broad range of stakeholders within TU Delft and process their requests for adding or changing information on our website. As Website Editor, you will ensure the website remains consistent, accurate, and easy to navigate. You will also maintain the quality of the content by revising and editing texts. Furthermore, you will coach student assistants in writing good content and implementing the content on our content management system.

Your tasks include:

• Gathering, writing, editing, revising, and publishing content in line with our established quality standards;
• Coordinating “web shifts”: coaching and guiding student assistants in their work;
• Collaborating with stakeholders, incl. content experts, student assistants and functional administrators;
• Monitoring and managing the website inbox, plan and coordinate incoming requests;
• Identifying opportunities for improvement;

We offer a temporary appointment for 1 year. You will join a dynamic, international, and diverse team of professionals who are dedicated to innovating and improving education at TU Delft. Within our team, we value collaboration, team spirit, job satisfaction, learning, and open feedback.

Job requirements

• A higher vocational education (HBO) level of working and thinking.
• At least 3 years of demonstrable work experience in this field.
• Excellent command of English; a good understanding of Dutch is ideal.
• Strong communication skills and the ability to work with a wide range of stakeholders.
• A proactive, positive, and solution-oriented mindset.
• Knowledge of SEO and digital accessibility, and familiarity with web analytics is considered a strong asset.
• An eye for visual content and affinity with content visualization is an advantage.
• Affinity or willingness to learn and work with CMS platforms.

TU Delft (Delft University of Technology)

Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact!

University Corporate Office – Education & Student Affairs

Education & Student Affairs (ESA) provides educational support by taking care of education and student administration, coordinating education policy, functional management of educational applications and providing monitoring- and management reports, supporting and supervising Dutch and international students and PhD candidates, providing training in teaching and other areas, giving educational advice and support and organising sport & culture activities. ESA is made up of the departments Education Service Centre, Academic Services, Information Management and X. ESA employs around 250 staff. ESA is known within the TU Delft for the high-quality service it provides and has a pro-active and solution-oriented culture.

Conditions of employment

• Duration of contract is 1 year. Temporary
• A salary based on Schaal 09 of the CAO for Dutch Universities with a salary between €3537 - €4860 gross per month based on a fulltime contract (38 hours), plus 8% holiday allowance and an end-of-year bonus of 8.3%.
• An excellent pension scheme via the ABP.
• The possibility to compile an individual employment package every year.
• Discount with health insurers on supplemental packages.
• Flexible working week.
• Every year, 232 leave hours (at 38 hours). You can also sell or buy additional leave hours via the individual choice budget.
• Plenty of opportunities for education, training and courses.
• Partially paid parental leave
• Attention for working healthy and energetically with the vitality program.

Additional information
Would you like more information about the position? Please contact Varsha Melwani at V.Melwani@tudelft.nl.