Resilience Officer E&E Tech

This is what we offer you

• Thirteenth month's salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A mobility budget: with this, you can tailor your transportation according to your own needs. For example, by leasing a car or receiving the full amount and arranging your own transportation
• A pension, for which you can set the maximum amount of your personal contribution

Delivering a strategic contribution to effectively manage business continuity within Engineering & Enterprise Tech (E&E Tech) is essential for enabling E&E Tech to flawlessly provide IT services and innovation for customers, employees, and engineers.

You and your job

E&E Tech is one of the four Tech divisions within Rabobank. Our goal is to provide IT services and innovation for customers, employees, and engineers, making banking easy, customer service smooth, and new product development rapid. E&E Tech is the core of Rabobank's IT organization, covering the full technical stack from all layers of infrastructure to applications, with both domestic and global coverage, supporting various tribes that provide crucial services.

Within E&E Tech, the Tech Control Office (TCO) handles all security, risk and compliance topics, including BCM, thus ensuring we are not only secure, but also stable so we can assure the resilience and continuity of all our services. We have an exciting and challenging opportunity for a Resilience Officer. We are looking for a strategic, proactive and quality-driven business continuity expert ready to work in a global, complex environment.

As a Resilience Officer, you will shape the strategic direction of E&E Tech when it comes to operational resilience and continuity, thus ensuring that all processes across the Rabobank organization can rely on E&E Tech's robust IT (infrastructure) services and assets. You will ensure that the organization is prepared for worst-case scenarios and capable of continuing its core activities during and after a crisis. You will work closely with various teams and stakeholders to ensure an integrated approach to resilience.

Practical examples

• You define and maintain E&E Tech Business Continuity and recoverability strategy, aligned with corporate objectives and customer and business requirements, based on a risk management approach.
• You ensure E&E Tech processes and recovery playbooks are in place to restore services/assets that form the minimal viable infrastructure
• You deliver various BCM products for E&E Tech, e.g. BCPs and BCM year plans.

Top Responsibilities

• Define the E&E Tech BCM strategy and coordinate and oversee its implementation. Ensure applicable policies are implemented in an integrated, uniform, and standardized manner and promote a culture of risk awareness on BCM.
• Continuously increase the maturity of business continuity management by further enhancing E&E Tech’s BCM governance, community & life cycle. Integrate BCM into processes and ensure a continuous improvement cycle. Support and monitor recoverability of MVI and applications in line with the requirements.
• Monitor and provide insights into E&E Tech’s BCM risk profile and the actual BCM in control status of E&E Tech and advice on corrective activities if needed.
• Coordinate and guide E&E Tech domains in implementing (new) frameworks, detailed standards, and procedures for Business Continuity
• Coordinate stakeholder management to ensure alignment of the E&E Tech BCM strategy, ensuring commitment and cooperation with key internal stakeholders

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to E&E Tech.

‘As one of the largest Tech within CITO, E&E Tech plays a vital role in enabling secure and seamless banking anytime, anywhere, and therefore it is crucial to be in control over our operations. This means being secure and stable in order to assure the continuity of our infrastructure, which forms the cornerstone on which the organizational processes are built and on which these processes rely to provide high quality services to our customers, business departments and employees. The Resilience Officer will have a strategic role in realizing operational resilience of E&E Tech’s services.’ Maria Colijn, Lead Tech Control Officer

The colleagues in the Tech Control Office see to it that E&E Tech is facilitated and supported in becoming and remaining in Control. Working together is the way we work; as a results-driven, motivated and expert team at Rabobank, in close cooperation with management, squads and domain control officers within E&E Tech.

Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

• Academic working and intellectual level
• Preferably certified in the field Business Continuity Management and Crisis Management
• Minimum of 10 years of experience in a strategic role in a similar sized complex IT environment
• Excellent oral and written communication skills in English (mandatory) and Dutch (preferable)
• Complex and high level internal and external stakeholder management
• Knowledge of and experience with project management and an Agile/DevOps way of working
• Self-starter, who enjoys challenges, is resilient, proactive and can take initiative and work independently