Principal Enterprise Architect and IT Service Manager (m/f/d)

Principal Enterprise Architect and IT Service Manager (m/f/d) - Munich / Rotterdam / Madrid

About us

The world around us is changing rapidly and so is the insurance industry. Now’s the right time to make a bold move and shape the future of insurance – this is Allianz Direct! As a pan-European online insurer of the Allianz Group, launched in 2019, Allianz Direct is on its mission to become the most customer-oriented and efficient insurer on the market. Allianz Direct is truly changing the face of insurance, in customer experience, and in technology, processes, people and culture. 

An international team of business experts and engineers who live and breathe an agile way of working, are seeking to improve and change the way you do insurance. Driven by customer obsession and love for data, Allianz Direct strives for delivering an exceptional experience with a personal touch.

So, what makes Allianz Direct so unique? We believe in the power of simplicity and convenience and by doing so we have managed to set new standards when it comes to online insurance.

Job Purpose/Role:

This role will be based in Germany (Munich), Netherlands (Rotterdam) or Spain (Madrid). The role reports to the CIO / Deputy-CIO.

Principal Enterprise Architect and IT Service Manager is responsible for:

• Information Domain: Steer maintenance of Information Domain of AZ Direct (Modelling of Processes, Applications, Infrastructure and Vendors) and manage newly required IT Estate as part of M&A Activities. Manage respective update cycles in respective tools (ADOIT, ADONIS, ServiceNow) including management of significant lifecycle events.
• Technology Roadmap: Provide guidance on technology and investment decisions and technical guidance to the development team influencing system design and promoting architectural best practice.
• IT Service Continuity Management: Manage and steer Provider Management Reviews including Service Availability of Business Applications, ensure adequate Disaster Recovery setup and monitor incident resolution and reporting processes (incl. DORA Incidents).
• Reporting and Group Alignment: Prepare and steer the quarterly IT Steering Board (ITSB) along the requirements from Allianz SE and AZ Direct CIO. Manage related Architecture KPIs, including Agreed Exception Process.

Qualifications/Key skills:

• Experience in multinational environments, with a strong understanding of information technologies, technology markets, IT management and IT governance processes.
• Strong analytics skills, including tackling unstructured problems, developing solution approaches, and methods, with a proven ability to learn rapidly.
• Practical expertise in defining IT architecture governance in multinational enterprises, along with strong professional background in IT leadership or management exposure in application engineering or operations.
• IT Architect certification(s) such as TOGAF, Service Management certification(s) like ITIL/ITSM or experience in managing Allianz Mastertool-Universe (ADOIT, ServiceNow, Archer, ADONIS) are a plus.
• Fluency in English (written and spoken), conversational German is a plus.
• Academic degree or equivalent in Information Technology, Engineering, or a related field.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.