Global Engagement Manager

Global Engagement Manager

To start with, the position of Global Engagement Manager sits in the Global Talent Team. An incredibly diverse team that helps each other learn, grow, and develop—just how we like it! As a Global Engagement Manager, you will be responsible for co-creating and driving the development and execution of strategies that strengthen the company culture, foster employee engagement, reinforce leadership, and enhance the employee experience across our global organization. For this, we don’t just need you to be a knowledgeable professional but also strongly rely on your interpersonal skills as well as your drive for success. Know that you’ll have a crucial role in creating and protecting the impact we look for in our value chain. With this said, we like you to take responsibility over the following tasks:

Responsibilities / Key Activities

Leadership Alignment

• Partner with global business leaders to cultivate leadership behaviors aligned with mission, purpose, company values, and strategic goals.
• Serve as a culture advisor to senior leadership, providing insights and recommendations.
• Build partnerships across departments and with global business leaders to ensure cultural programs are integrated into business functions.
• Develop and implement solutions that support leaders to reinforce culture and engagement.
• Collaborate with the Learning and Development team to ensure leadership needs are translated into leadership development programs or other initiatives.

Culture Stewardship

• Lead the organization’s cultural transformation initiatives and framework, ensuring alignment with business priorities and stakeholder expectations.
• Drive initiatives that embed the values and foster a sense of purpose and belonging across all regions.
• Lead change management efforts related to culture shifts, ensuring smooth transitions for employees.
• Develop approaches and metrics to assess cultural health and implement interventions.

Associate Engagement and Experience

• Design, develop, and execute global listening and engagement strategies that enhance associate engagement, retention, and productivity.
• Lead the development of initiatives that promote employee recognition and alignment with the organization’s mission and purpose.
• Utilize employee feedback mechanisms to continuously improve workplace culture and analyze associate engagement outcomes to inform strategies and measure impact.

Cross-Functional Collaboration and Integration

• Partner with Social Sustainability and HR to ensure integrated approaches to leadership, culture, and engagement.
• Partner with Internal Communications and Employer Branding to develop messaging that strengthens company culture, e.g., by developing storytelling strategies to highlight culture champions and success stories.

Measurement, Continuous Improvement, and Industry Trends

• Establish KPIs and benchmarks to measure the success of leadership, culture, and engagement programs, with the support of the People Analytics team.
• Stay on top of external developments to refine strategies based on feedback, market/industry trends, and evolving business needs.
• Monitor and report progress, offering actionable recommendations.

This role will focus on capturing the voice of employees, creating actionable insights, and building programs that support the company’s strategic goals while ensuring a thriving and engaged workforce globally.

Qualifications

We are looking for a strategic and influential leader with a drive for excellence. Someone who holds themselves accountable and doesn’t shy away from responsibility. Given the nature of the role, we feel it's important for you to have extensive experience in leadership, culture, and employee engagement within a multinational organization, as well as a solid understanding of your own added value. We thrive in diverse teams and look for people who appreciate that as much as we do.

We can give you a list of “must-haves,” but that’s not how we view your candidacy. We do, of course, take into consideration how much experience you have with leading cultural transformations in complex, global environments and aligning people strategies with organizational objectives, but ultimately, we look at the bigger picture.

That said, to give you a bit of guidance as to what we feel is needed in this role, here’s our “nice-to-have” list:

• MSc in Business Administration, Organizational Psychology, and/or Organizational Behavior
• Proven expertise in leadership development methodologies, organizational behavior, and engagement frameworks
• Exceptional communication and interpersonal skills, with the ability to influence at all levels and manage stakeholders effectively

Company Description

Who we are?

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

UNLEASH YOUR POSSIBILITY!