HR Services Operations Specialist

Join Our Purpose – Feeding the Future

Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.

Are you looking for a role in an international environment whereby every day is dynamic? Through analyzing metrics & data and feedback, you will bring focus and improve the service level of the HR Shared Services team.

About the Role

Responsibilities:

• Your role in the team will be a step away from the day-to-day operations.
• Your role is predominately focused on continuously improving our operations.
• You will do this together with the HR Shared Services Manager and other senior stakeholders in the organization.
• You will analyze and improve the available metrics, organize reporting, highlight trends, areas of improvement and identify what goes well.
• Your efforts will result in actionable improvement projects and initiatives that will receive your support.
• You will locate and define new (process) improvement opportunities to help the team to move to a higher service offering by simplifying and standardizing the process to follow.

Within our Northern Europe HR Shared Services Team (HR-SSC) we support employees in 9 countries / 20 locations including the employees in our head office in Amersfoort, the Netherlands.

The support from the team can vary from answering HR related questions via ticketing, reviewing and following up on changes created in our systems through employee- and manager self-service as well as ensuring that our systems contain high quality data and are easy to use.

The HR-SSC team collaborates closely with HR Business Partners, internal customers, and various HR colleagues to deliver high-quality HR services.

Reporting directly to the HR Shared Services Manager, you will be based in the Amersfoort office, with occasional travel to other locations (internationally) as needed.

Your role is essential in fostering a positive and efficient HR experience for employees and managers alike.

As a key member of the HR Shared Services team, you will play a pivotal role in managing a broad range of responsibilities, requiring a strong ability to maintain oversight of multiple activities and their potential impacts. You will need to assess the implications of changes, prioritize tasks, and ask critical questions to ensure seamless operations.

Skills and Expertise

Qualifications

To succeed in this role, you are solution driven, pro-active, customer focused, enjoy looking at data and can translate this into suggestions and workable actions. You understand the customer’s perspective and have strong communication skills. You enjoy working in a constantly changing environment, are self-starting and eager to learn.

• A bachelor’s degree preferably in HR or any other relevant field of expertise.
• At least 5 years of HR experience in a role with similar responsibilities, within an international environment.
• Experience in leading improvement initiatives.
• Agile methodology knowledge & experience is an advantage.
• Fluent in English, another (European) language is a plus, excellent communication skills.
• You are adept at quickly learning new systems, enjoy working with data whereby experience with Workday will be considered an advantage.

Why You Will Love Working with Us:

As a Nutreco company, our mission is Feeding the Future. In a world with limited natural resources, our ambition is to meet the rising food needs of a growing world population in a sustainable manner. Working for Nutreco means a fantastic position in an international working environment with plenty of development opportunities. A welcoming and diverse team where your unique skills will thrive.

Global Benefits

• We will offer you a fulltime hybrid position, 40 hours per week with the option to work from home several days a week,
• Attractive salary based on skills and experience -paid in 12 monthly payments- plus holiday allowance in May,
• A good pension scheme also thinking about the future,
• You will get 30 vacation days, with the possibility to sell or purchase a limited amount of days,
• Reimbursement of public transport costs or a kilometer allowance,
• You will have the opportunity to grow within Nutreco and SHV Group,
• And of course, a fun and enthusiastic team to work with!