Lead Strategic Programs

How do you make our customers happy?

By taking the helm of one or several strategic projects within bol’s sprawling and thriving Product & Tech department, you will be co-shaping the future of how we serve our 13 million customers and 49,000 partner sellers. As Lead Strategic Programs, you’ll drive initiatives that have far-reaching impacts on our platform’s capabilities, ultimately enhancing the shopping experience across our catalog of 37 million articles.

The biggest challenge

You’ll navigate a complex landscape where each project is ‘served’ with a unique set of stakeholders, timelines, and objectives. You’ll need to engage in high-level problem-solving and formulate coherent roadmaps and strategies that align with bol’s overarching vision. The challenge lies in combining and leveraging internal and external information to drive project outcomes while protecting the program scope. You’ll need to get to the core of problems quickly, proposing effective solutions that resonate with senior leadership.

What you'll do as Lead Strategic Programs

Reporting to the Head of Strategic Programs Product & Tech, you’ll be at the forefront of bol’s strategic initiatives. You’ll collaborate closely with the Portfolio & Operations team and work with various (senior) stakeholders across the Product and Tech departments. The role involves leading multiple smaller projects and supporting large strategic Product & Tech programs. You’ll take full ownership of project KPIs and will need to manage stakeholders effectively, leveraging your network to gather crucial input. As an independent thinker, you’ll use strong, data-driven argumentation to get stakeholders on board. Your ability to define priorities, processes, and milestones will be key to achieving your goals. Main responsibilities include:

• Leading one or several strategic projects within the Product & Tech department
• Formulating project roadmaps and strategies aligned with bol's vision
• Managing stakeholders and collaborating with senior leadership

• Identifying and distributing tasks to team members
• Escalating issues effectively
• Stimulating a feedback culture and contributing to team development

Key qualifications:

• Bachelor's degree in business administration, Technology, or a related field; MBA or advanced degree preferred.
• Minimum of 5-10 years of experience in a strategic, operational, or consulting role, preferably within a technology-driven organization.
• Ability to understand and contribute to broader organizational goals, maintaining a clear perspective on topics beyond your immediate area of responsibility.
• Highly organized, with the ability to manage multiple priorities and work under pressure.

• Strong personal influence and decision-making capabilities, leveraging expertise and relationships to drive impact across the organization.
• Proven experience in managing relationships with internal and external stakeholders, ensuring alignment and collaboration across various teams.
• Demonstrated skills in managing projects from inception to completion, with a focus on continuous operational oversight and ensuring quality outcomes.

Mighty micromanager If you can't delegate work and trust your team, this role might overwhelm you.

Isolationist Collaboration is key here – if you prefer working in isolation, you’ll struggle.

Status Quo defender You're not excited by driving change and innovation – Status Quo sits on top of your Spotify list for a reason.

Biggie Smalls You can see the big picture and translate it into smaller, iterative steps.

Complexity hugger Complex challenges are your playground, and you always find innovative solutions.

Stakeholder whisperer You navigate complex relationships with ease, influencing at all levels.

This is where you'll work

You’ll be at the heart of our product & tech initiatives, working on projects that will shape the future of our organization and the e-commerce landscape. You’ll join a team of innovators passionate about pushing the boundaries of what’s possible in online retail. We’ve been reinventing retail since 1999, and with your strategically sound project leadership, we’re ready to take it to the next levels.

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Amy Doyle

Product Recruiter

adoyle@bol.com