Key Account Manager

Your Mission Should You Choose to Accept it…

The Social Hub is on a journey to be the pioneer in the hospitality industry. We are rethinking the way we do sales, and we're stepping up our game. In order to achieve our ambitious goals, we are on the lookout for a strategic Key Account Manager to supercharge the growth and expansion of The Social Hub. You’ll be working alongside our Head of Growth, taking the B2B function to the next level. As our strategic Key Account Manager you have the freedom to build the function from the ground up, and have direct impact on how we're perceived as a hybrid hospitality brand. You'll be the one identifying new business opportunities, forging strategic partnerships, and boosting revenue by bringing in exciting new clients. As a firm believer in the potential of our multi-product brand, you see endless ways to drive our business forward. You understand the power of community and know how to inspire your network to unlock the full potential of TSH for mutual success. You’re a natural connector, curious, proactive, and always eager to meet new people. This role works closely with all TSH regions to grow our vibrant B2B database and make waves in the hospitality industry.

In Case You Don’t Know Who We Are (ahem)…

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do:

• Identify new business opportunities by conducting market research, spot emerging trends, and seek out potential clients to expand TSH’s reach.
• Lead generation and prospecting by developing strategies to build a strong pipeline, collaborate with digital marketing for online campaigns, and connect with prospects through calls, emails, and meetings.
• Build strategic partnerships by fostering relationships with decision-makers, influencers, and stakeholders to establish win-win collaborations.
• Ensure agreements are aligned with The Social Hub’s goals and profitability.
• Partner with Commercial Managers to align B2B activities across locations and optimize conversions across our product portfolio.
• Drive innovation by challenging the status quo, contribute to commercial projects, and support new hotel openings with market research and strategic input.

Who You Are:

• A bachelor’s or master’s degree holder in a relevant field.
• A B2B sales professional with 4+ years of experience, ideally with hospitality expertise.
• Skilled in strategic account management and client-focused approaches.
• An excellent communicator fluent in English, other languages are a plus.
• Adaptable, proactive, and always ready to connect with new opportunities.

What We Offer:

• The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities.
• We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future.
• The chance to learn and grow in your role with the potential for future growth.
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!
• The freedom to work remotely or to come to the office – whatever suits you best!
• A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.