Operations Leadership Graduate Program

We’re looking for high-performing, post-graduate talents to become our next generation of leaders in After Market Services (AMS). We want you to apply your curiosity and hunger for problem-solving, to question the way things are done, share your ideas on how to make us better, and continuously improve our ways of working in operational processes. 😊

What does the role involve?

You begin your Hilti career with an 18-month program which aims to set you up for success by providing first-hand experience in the most relevant areas of the After Market Services (AMS).

The program consists of three phases:

1. Rotation between the key roles of a Tool Service Center for a comprehensive and hands-on experience about the major operations, learning from the peak the key drivers for customer engagement.
2. Driving of instrumental improvement projects across the region
3. Developing initiatives from a global perspective and connecting with global functions such as Engineering, Process Management, Supply, or Marketing.

These phases will give you a solid foundation to develop towards leadership positions within our AMS division and build a network that will help unlock international opportunities across the 120 countries in which Hilti has a presence.

What you need is:

• Masters Degree in Supply Chain, Engineering, Manufacturing, or Business combined with a Bachelors Degree in Engineering
• At least 1 year, but no more than 3 years of working experience; ready to perform well and progress
• Advanced English language proficiency
• Hands-on mentality, passion for learning, and a high commitment to providing an excellent customer experience
• Global thinking, interested in operational management topics, and keen on intercultural experiences and opportunities working abroad
• Curious and open to change, with a continuous improvement mindset

Who should apply?

We have a diverse team of people and some of our best team members joined us with no industry experience. We are more interested in your learning agility, commitment, and drive to succeed. We hire for a career, not for a position: if you are looking for long-term career prospects and opportunities to grow both personally and professionally, this might be the perfect start.

What do we offer?

We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• Company vehicle and fuel card for sales roles
• 33 days' holiday (including Bank Holidays) plus the ability to purchase 5 more annually
• Paid leave to work on charitable projects
• Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
• Different ways to work flexibly, including working from home and compressed hours
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+, and sustainability topics

You will be offered immediate responsibility, asked to step out of your comfort zone and closely coached, trained, and mentored to excel in your role. If you have a hands-on mentality and the passion to contribute to world-class service operations, this could be the role for you. 🤝

You will have a steep learning curve, be part of a culture of improvement and see how your work has a direct impact on customer engagement. In return for your exceptional performance and consistent results in this position, we will offer exciting opportunities to move globally around the business.