Operations Agent

Studocu was founded on the principle that equal access to study notes reduces inequality between students. Today, we make it easy for more than 45+ million students to share notes every month and use cutting-edge AI learning tools (like Quizzes, AI Chat, and Ask-AI) to help them ace their study goals. The product was a rocketship from day one and has shown strong product-market fit on every continent with enviable YoY growth, making us a key player in the exploding EdTech space.

We are looking for a fantastic new colleague to join a team of our 6 Operations Agents who are hard at work making sure our content is top-notch. For us “the content is king” and thus we built a fool-proof operations practice behind checking hundreds of reported documents and gathering data about the institutions and courses we would like to add to our portfolio.

If you are a student or recently graduated living in The Randstad and looking to work at least 24 hours a week (with at least 4 hours every Saturday and 4 hours every Sunday) hop on board our multinational company that likes to learn and have fun together!

What you’ll be doing here:

• Review, assess, and curate user-submitted study materials from universities and schools worldwide to uphold the highest quality standards on the platform.
• Collaborate with Customer Support to facilitate clear communication with users, helping to maximize customer satisfaction and prevent misunderstandings.
• Maintain an up-to-date, organized, and well-structured database of courses and institutions.
• Proofread website translations in one of the 13 supported languages.
• Provide support to the company’s strategic teams on various ad-hoc projects, such as conducting research on educational systems across different countries.

Why you’ll love it here:

• Our office is located in a beautiful, bright space in the heart of Amsterdam by the canals on Keizersgracht. The atmosphere is vibrant, and our chef, Valentijn, prepares delicious lunches daily.
• You’ll join a fun, young, diverse, and energetic international team of six Operations Agents.
• We’re dedicated to making a positive impact and celebrating our successes. We have an annual company trip, biannual team outings, monthly themed Friday events, and regular learning and development sessions.
• Free lunch, coffee, snacks, and Friday drinks when you’re in the office.
• Gross hourly rate of €15.00 with a supplement for weekend hours.
• Access to a Learning and Development budget to support your growth.

• You are fluent in English, speaking and writing.
• You are a native speaker or fluent in one of these languages: French, Catalan, Dutch, Norwegian, Swedish, or Finnish.
• You can work a minimum of 24 hours per week, including at least 4 hours on Saturdays and 4 hours on Sundays.
• You are available to start as soon as possible, with EU citizenship or a valid work permit, and you live in or around Amsterdam, Den Haag, Rotterdam, or Utrecht.
• You are a student or recent graduate with a Bachelor’s or Master’s degree.
• You are methodical, organized, focused, and hardworking, with an ability to perform well under pressure.
• You can work both independently and as part of a team.
• You are tech-savvy and have a good knowledge of how to work on Google Sheets or Excel.
• You don’t get discouraged easily. You’re able to perform repetitive tasks diligently and with consistent motivation.