Service Project Manager

About Vanderlande Warehousing

Have you ever wondered how the items you order online arrive at your doorstep so quickly? Vanderlande works behind the scenes with our customers, automating their logistics processes. When you place an order, it might be Vanderlande’s systems and software that are sorting your package in the warehouse. Our solutions are a critical part of the supply chain for many of the world’s largest e-commerce players, supporting to fulfill promises of same-day delivery for billions of orders.

Your Role as a (Junior) Service Project Manager – Warehouse

Together with your team, you will be responsible for our RMR projects (Retrofit, Modifications, and Revisions) at our customers’ existing sites. Overall, the average project value varies from 275k and in some cases even up to 5m. Each project manager manages 5-15 projects simultaneously.

In this role, you are taking care of the full project execution while cooperating closely with our customers and your team. Every project is like performing an open-heart surgery on a customer’s system. Your honesty and understanding guide you along the way on our customer site. Furthermore, your creativity, flexibility, and commitment to achieving customer satisfaction will encourage you to complete every project successfully.

Further Responsibilities in This Role

• Responsible for end-to-end Project Execution; starting with the creation of plans, maintaining them, and implementation at the customer site.
• Actively identifying and acting on risks and new opportunities.
• Establishing interpersonal relationships with stakeholders:
• Acting as the main contact point for customers and internal departments.
• Ensuring health, safety, and environmental standards are met at the customer site.
• Supporting the further development of the service project management department.
• Travel 20% to customer sites and suppliers, mostly within the Benelux.

What We Offer

A salary varying between € 4.000 to € 5.000 gross per month (excluding 8% holiday allowance).

• 40 vacation days (20 statutory days plus a flexible budget worth 20 days that can also be used to complement your salary).
• Flexible work hours with a hybrid workplace and a commuting allowance, including full reimbursement for travel by public transport.
• A Health & Wellbeing budget worth €300 per calendar year for activities like bike repairs, sports subscriptions, wellness treatments, massages, and more.
• A collective pension scheme and discounts on additional health insurance.
• Access to an on-site gym, physiotherapists, occupational therapists, two company restaurants, and a coffee bar with a barista.
• Opportunities to enhance your skills through the Vanderlande Academy and training facilities.

Who We Are Looking For in a Service Project Manager

• A bachelor’s or master’s degree in a technical or business direction or similar work experience.
• Ability to connect easily with people and build strong interpersonal relationships with your team and involved stakeholders.
• You take end-to-end project responsibility.
• You are great at multitasking and keeping the overview.
• You know how to motivate others in your team and in the business.
• Proficiency in (business) English, with Dutch being a preference.
• A valid driver’s license (B) and access to a vehicle.

The Next Steps

If the role of (Junior) Service Project Manager sounds appealing to you and we do see a fit with your profile, you can expect the following steps:

• Screening with our recruiter.
• In-person interview with the hiring manager and senior service manager.
• In-person interview with a sales engineer and service project manager.

We would be excited to get you on the team.

Once you have accepted our offer and you start your new job, you will begin an onboarding process expected to take 0-3 months, supported by a buddy.

Your Onboarding

• Campus welcome day!
• As safety and health matters most to us, you will start with some trainings, both digital and face-to-face.
• Becoming familiar with our systems both in trainings and on the job.
• Further introduction to the department and team.
• Hands-on onboarding by executing projects and interacting with customers.
• Guided by your buddy who will support you through various processes.

Diversity & Inclusion

Vanderlande is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.