Supply Chain Intern (Customer Experience & Planning)

Are you a curious student looking for an engaging internship in Supply Chain? Do you want to start your career in a multinational company and learn about end-to-end supply chain, while discovering the role of a Customer Experience and Planning Intern? Then join us in Zoetermeer, the Netherlands starting in March/April 2026!

About the job

Join us as a Customer Experience & Planning Intern in our Global Supply Chain SNU team! You’ll help monitor and prevent customer complaints, manage stock planning and replenishment for several countries, and contribute to key processes that keep our global operations running smoothly.

Your main responsibilities include:

• Consolidating customer complaints originating from deployment activities across four industry platforms. Each case will be thoroughly analyzed to determine the root cause, followed by the implementation of corrective and preventive actions. Outcomes will be communicated back to customers to ensure transparency and continuous improvement.
• You’ll actively contribute to customer deployment planning, working closely with fellow planners to ensure smooth and efficient execution.
• You will actively plan and manage one or a few countries within the scope, TTS management, and the scrapping process.
• You’ll take ownership of consolidating and analyzing key performance indicators (KPIs) like MTO and open orders, providing valuable insights that drive weekly reviews with Sales Units and help shape strategic decisions.
• You’ll lead with your direct colleague the creation of an innovative Power BI dashboard, transforming raw company data into actionable insights that drive smarter decisions and enhance daily operations. Your work will empower stakeholders across the organization and deliver measurable impact.
• Streamline internal processes by reducing write-offs and driving operational efficiency.

Meet your future manager! Your manager will be Bibiana Aristizabal, Senior Deployment Planner.

About you

You are a Bachelor’s or Master’s student in Supply Chain or a related field, with a strong curiosity for understanding end‑to‑end Supply Chain processes, stakeholders, and operations. You communicate effectively with cross‑functional teams at all levels, demonstrate strong attention to detail, and show a proactive, data‑driven mindset. You are passionate about tackling business challenges, taking ownership, and driving solutions. You also possess solid skills in Microsoft Office — particularly Excel (pivot tables, XLOOKUP, IFERROR, data visualization, etc.) — and experience with Power BI and SAP is a plus.

There are also some compulsory requirements:

• Enrolled as a Bachelors/Masters student in Business, Procurement, Economics, or Supply Chain or any related field during the whole internship period;
• You are a resident of the Netherlands and hold a valid BSN number (if you are a non-EU citizen, you need to have a valid Dutch residency permit);
• Ideally available to start in March/April 2026 for a minimum of 6 months, 5 days per week;
• You are fluent in English - spoken and written;
• You are able to work from our Zoetermeer office, at least 2 days per week.

About Danone

Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you.

We Offer

• A competitive gross internship allowance of 650 euros per month (based on a full-time internship);
• Home working allowance of 2.45 euros per day;
• A public transport travel card covering all office-related travel;
• Hybrid working environment allowing for desired flexibility;
• Career advice opportunities such as workshops, seminars, networking events;
• International environment with 140 different nationalities in Danone NL;
• Active Internship community with 100+ interns across the Netherlands.