Project Manager Data Quality

At KLM Engine Services, we are taking concrete steps to realize our data-driven ambitions and further optimize our maintenance processes.

In this role as Project Manager Data Quality within the Engine Services Data Management & Analytics team, you will be responsible for safeguarding and continuously improving data quality and data governance. You will report hierarchically to the DT&CI Unit Leader and functionally to the Project Manager Data Integrity.

You will work on implementing data quality standards, capturing metadata, resolving data quality issues, and building dashboards to measure data quality. You will do this in close collaboration with various stakeholders such as data owners, data stewards, business architects, and subject matter experts (SMEs).

Are you passionate about data, analytically strong, and a confident communicator? Then this role is an excellent next step.

What will you do?

As Project Manager Data Quality within the Engine Services Data Management & Analytics team, your responsibilities include:

• Improving data quality by performing hands-on root cause analyses in close cooperation with data stewards and initiating solutions together with the solution teams to resolve data quality issues
• Defining data quality rules (business rules) together with data stewards to make data quality measurable via dashboards
• Developing, testing, and validating visual data quality dashboards with data owners, data stewards, and end users
• Capturing, aligning, and maintaining metadata (such as KPIs, data objects, attributes, and critical data elements) by actively collaborating with data owners, data stewards, business and data architects, and other SMEs
• Training and educating data owners, data stewards, and data users within Engine Services
• Raising awareness among mechanics in the Engine Shop about the impact of poor data quality on the KLM organization and our ambition to become truly data-driven

Where do you land?

Engine Services is one of the three units within Engineering & Maintenance and focuses on engine maintenance and component repairs.

You will become part of the Data Management & Analytics team within the Data, Transformation & Continuous Improvement department, which focuses on digitalization, data management and analytics, process improvements, and sustainability.

Your profile

We are looking for an enthusiastic data management professional who meets the following criteria:

• Completed HBO or WO degree with a focus on Data Science, Data Management, Business Analytics, or a related field;
• At least 3 years of experience in data governance, data quality improvement, metadata management, data modeling, and data analysis within a large and complex organization;
• Proven knowledge of data governance frameworks, methodologies, and best practices, such as DAMA-DMBOK;
• Experience with data governance tools and platforms, such as Collibra;
• Experience writing queries in SQL and/or Python;
• Experience with Microsoft 365 applications, Power BI, and SAP;
• Strong motivation to make an impact within the aviation industry;
• Experience with change management in the context of data management, specifically in setting up and enforcing data governance and data quality standards;
• Excellent analytical skills and strong ability to translate standards and policies into operational models and executable plans;
• Ability to analyze current data practices to identify shortcomings and potential vulnerabilities;
• Ability to manage multiple projects simultaneously with various stakeholders and remain focused on delivering results;
• Ability to translate technical requirements into usable insights for a diverse audience;
• Naturally collaborative, able to listen and invest in others to achieve shared goals, while also challenging existing routines when necessary;
• Critical mindset regarding what is requested and what is delivered;
• Strong communication skills in both Dutch and English;
• Hands-on mentality with a structured way of working;
• Takes ownership and responsibility to get the job done;
• Actively seeks help and feedback and is not afraid to provide feedback;
• Easily adapts to new environments;
• Available from March/April.

What do we offer

• Plenty of scope for personal development and great advancement opportunities;
• An excellent pension scheme and 8% holiday allowance;
• A year-end bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 leave days and 5 extra days off;
• 7 extra days off if you work irregular shifts;
• Substantial discount on airfare (when you have been employed for at least 6 months);
• A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
• If your job allows it: working from home and up to 8 weeks working from abroad (EU and Caribbean);
• 2% development budget;