Program Manager Beauty Tech

Join our Format & Design team to shape award-winning store experiences worldwide and drive consistent customer journeys, while we globally expand.

Program Manager Beauty Tech

Share your talents

This is an exciting time to join the Beauty Tech department at Rituals. With a small group of professionals, we are developing and managing brands like Mind Oasis by Rituals and products such as the Perfume Genie. If you are looking for a role that delivers true impact for a brand and products that are completely new to the world, then this is the role for you!

Are you excited to be part of our dynamic team and building the future of wellbeing and other technical innovations together? We offer the unique chance to help us shape Mind Oasis by Rituals, a new global omni-channel wellbeing brand within the Rituals Group. We use cutting-edge technology to help customers unwind and feel more relaxed, allowing them to enjoy the little moments in life.

When building new high-end technical products, the wish list is usually never-ending. As the Program Manager, you will help us prioritize, align and develop to reach our goals—always keeping focus and ensuring delivery of the most important projects. You are not just managing the roadmap, you’re living it.

Our Program Manager role is part of the Beauty Tech department, reporting to the Head of Technology of Beauty Tech and will:

• Translate complex IT questions into clear user stories understandable for both business and tech
• Prioritize initiatives, manage scope and make trade-offs to ensure timely delivery of the most valuable outcomes
• Lead multiple projects simultaneously for a wide range of programs
• Manage internal- and external stakeholders on delivery by our timelines and follow the agreed scope of work
• Ensure that all teams are aligned on the status of our projects and know the dot on the horizon we are working towards
• Be the owner from our business perspective on all our projects and ensure that our vision is built
• Have a pragmatic and agile approach in creating the project MVP and follow-up phases
• Use Jira as the central tool to maintain full visibility of all current projects and their status
• Guarantee that everything that goes live is well documented, tested and according to agreed plans.

Bring all of you

You are a highly energetic person with a positive attitude and a unique knack for getting things done and connecting with other people. Agility is key in your work, and you are not afraid of thinking out of the box to ensure delivery on key deliverables.

You are a seasoned expert with a strong track record in complex and technical project management, IT transformation and leadership in complex environments. You excel in stakeholder management, know exactly how to activate people but will come with a hands-on attitude yourself as well.

In bullets

• 5+ years relevant working experience in technical project management
• Excellent stakeholder communication and influencing skills
• Strong experience working in agile, product-driven environments where you are using delivery metrics or KPIs to track progress and steer execution
• Experience setting up and maintaining delivery cadence, governance and reporting across multiple teams and projects
• Ability to understand complex technical topics and translate this to tangible stories for both the business and the developers
• Experience identifying, managing and mitigating risks, dependencies and delivery bottlenecks
• Experience coordinating delivery with external vendors or partners
• Ability to use data to drive decisions and improvements
• Strong presentation skills.

You thrive in an open, fast-paced environment and remain effective under changing priorities and tight timelines.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events