Product Manager

Backbase

Join our team as a Product Manager

Create outstanding onboarding and origination solutions for customers and employees across retail, business, commercial, wealth, and private banking lines of business to markets across the globe. Deliver product outcomes that work for Backbase and its customers across onboarding, account opening, or loan origination use cases.

As a Product Manager as part of Digital Sales, you act as an individual contributor in a cross-functional squad comprising outstanding design and engineering talent. You collaborate with your team to discover and deliver solutions that are valuable to our customers, viable for our business, provide excellent user experience, and are feasible to implement. If you have passion for seamless onboarding, outstanding account opening, or loan origination experiences, then this could be the perfect opportunity for you.

What you'll do

• Provide solutions to enable financial institutions to transform their onboarding and origination experiences for their customers and employees. This covers a broad range of financial products - everything from deposit account opening, through credit card origination, loan origination, and beyond.
• Lead the creation of business capabilities and workspaces that can support the broad range of onboarding and origination use cases we solve for across retail, business, commercial, wealth, and private banking lines of business.
• Collaborate with leadership to agree on the problem space to focus on and then work collaboratively with your squad to discover and deliver solutions to the right problems at the right time, sparring with your Engineering Manager to ensure effective operations across the product life cycle.
• Keep in close contact with the Product and Engineering leadership as key stakeholders for your team, and frequently align with them to ensure that your roadmap and product plan align with the overall vision for the domain.
• Make sure you have an active voice of the customer feedback loop with colleagues in sales, solution engineering, and services so that you create products that help them solve real problems for customers - this can be through informal involvement in deal cycles to learn and validate some of your solutions, or through more formal engagement in the Request For Feature process.
• Break ideas down into meaningful features and achievable iterations, enabling your squad to continually deliver valuable increments that can be adopted by customers, avoiding big-bang deliveries.
• Create and maintain your product roadmap, collaborating with other product teams to support the planning, refining, and prioritization of your desired outcomes aligned with our wider ambitions.
• Be a product evangelist! You take the hard steps to make sure everybody knows about and understands your product. Engage with internal stakeholders working with prospects and customers to inform, upskill, and demonstrate how your product can solve real problems.
• Take care of the whole product life-cycle, from the creation of new features, through the management and communication of maintenance activities, through to the decommission of older unused ones.

Who you are

• 3+ years product management experience.
• Demonstratable understanding of the techniques and methods of modern product discovery and product delivery.
• An AI-first mindset with fluency in using tools like Gemini, Lovable, and similar to accelerate execution.
• Appreciation of what is required to build outstanding onboarding and origination solutions for financial products across at least one line of business; experience across multiple lines of business is desirable.
• A demonstrable sense of curiosity about the underlying ‘why’ and an ability to use that curiosity alongside data analysis skills to inform product decisions.
• Thrive working in an agile manner to deliver value iteratively.
• Strong communication skills and the ability to comfortably communicate with the larger organization through both written and verbal means - producing product documentation, leading presentations, workshops, and enablement sessions.
• An appreciation and interest in how modern technology can solve user problems.
• Have a clear understanding of the cost involved in developing and maintaining software, being able to formulate a business plan to justify roadmap items.
• You have good leadership skills and always guide and inspire your squads (co-located or nearshore).
• You are a driver, motivator, and celebrate your team's wins.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.