Senior Product Manager

Join Wolters Kluwer as a Senior Product Manager

As a Senior Product Manager for Wolters Kluwer’s Kluwer Law International (KLI) division, you will manage a product portfolio that includes our most important flagship product, Kluwer Arbitration, as well as new products we launch in the future. KLI is the international unit of the Legal & Regulatory division, providing services around cross-border legal compliance. Kluwer Arbitration is the highest revenue earner in the portfolio and is key to the success of this division.

Our business unit has a product vision, strategy, and a 3-year roadmap. The success of the roadmap and strategy is based on multiple product initiatives including AI, new growth areas, and further growing Kluwer Arbitration. This role will play a key role in ensuring this success.

Responsibilities

• Own the 3-6-month roadmap for Kluwer Arbitration and new product(s), including discovery, design, delivery, and Go-To-Market, by working with the right team members and stakeholders.

Voice of the Customer and Market

• Retrieve and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
• Conduct market research, including market sizing, growth potential, and key players, to identify key segments and their unique needs, preferences, and behaviors.
• Analyze the competition to understand their strengths, weaknesses, and market positioning.
• Continuously monitor the market and competitive landscape to identify opportunities and threats to the product portfolio.

Product Lifecycle

• Manage the product line life cycle from concept stage to launch, ensuring alignment with business goals and customer needs.
• Define the product strategy and roadmap in alignment with company goals and vision.
• Manage the product backlog and prioritize features based on business and customer impact.
• Prepare and review product requirements.
• Run beta and pilot programs with early-stage products.

Go to Market and Commercialization

• Develop and implement product marketing plans in collaboration with appropriate teams (pricing, campaigns for lead generation, product launching, event participation).
• Develop solid business cases for product development with revenue projections based on a clear market understanding.
• Partner effectively with sales and sales enablement teams to prepare demos and sales artefacts.

Data Driven Decision Making

• Iterate on product features based on user insights and data analysis.
• Monitor product performance and KPIs, implementing strategies to optimize user engagement, retention, and revenue.

Collaboration and Communication

• Effectively communicate the product strategy, roadmap, and performance to key stakeholders across the organization.
• Act as a product evangelist to build awareness and understanding among internal and external stakeholders.
• Work cross-functionally with Engineering, UX, and business teams to ensure smooth execution and timely delivery.
• Collaborate with senior management to create product plans and roadmaps and update them about the progress.
• Utilize tools like AHA, Jira, Slack, and Confluence to facilitate communication, project tracking, and documentation.
• Keep internal and external stakeholders abreast of the latest happenings and launches in a timely manner.

Requirements

Education

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field.
• MBA or relevant advanced degree preferred.
• Past experience in a more technical product role is preferred.
• Relevant certifications (e.g., Certified Scrum Product Owner, Agile Certified Product Manager) are a plus.
• Continuous learning in product management methodologies and industry trends.

Experience

• At least 5 years of experience as Product Manager.
• Significant experience in product lifecycle management and working in Agile environment.
• Proven track record of successfully launching and managing complex products from conception to delivery.
• Strong organizational, leadership, and communication skills.
• Strong problem-solving skills with creative approach.

Other Knowledge, Skills, Abilities or Certifications

• Knowledge in AI, especially Gen AI, would be beneficial.
• Knowledge in the domain of legal tech would be beneficial.
• Strong analytical and problem-solving skills with a customer-centric mindset.
• Profound knowledge of agile way of working.
• Very good team player and interaction skills.
• Ability to work independently and a natural curiosity.
• Excellent oral and written communications skills in English.
• Experience with data analytics tools like Google Analytics, Pendo.
• Proficiency with team communication applications (Slack, MS Teams, etc.).
• Comfortable with Jira, Confluence, Microsoft Office Suite (Project, Word, Excel, PowerPoint, Teams, Outlook).

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

If making a difference matters to you, then you matter to us. Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.