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Product Manager

Geplaatst 10 dec. 2025
Delen:
Werkervaring
3 tot 4 jaar
Full-time / part-time
Full-time
Opleidingsniveau
Taalvereiste
Engels (Vloeiend)

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Backbase

Product Manager Opportunity in Amsterdam

As a Product Manager at Backbase, you take ownership of the entire lifecycle of certain features and components: all through Discovery, Design, Development to ultimately Launch. You focus on defining good feature strategies, executing against those features perfectly, and at all times make sure that what your teams deliver actually delivers value for users, Backbase customers and/or Backbase itself.

Although you are the owner and hold the accountability, at this level we expect the guidance of and collaboration with more senior PMs and Engineering Managers to be high. That being said, you have several years of experience and are a professional and independent worker. This means that you are comfortable working with your team and you understand and are able to navigate team goals and dynamics.

At Backbase you develop your PM capabilities across these 4 main domains which are heavily emphasized towards product execution:

  • Working with the team (providing direction and guardrails)
  • Working with the process (methodology, execution and decision making)
  • Working with the product (visioning/ideation & measuring success)
  • Working with people (stakeholder relations, coordination & collaboration)

What you'll do

Your focus lies in finding solutions to (predetermined) problems inside the product line within your Value Stream. You have the responsibility to clearly indicate what you and your squad are trying to achieve with your products and are able to define what success looks like. Critical will be measuring the squad's progress towards goals and milestones with tools such as burn down and burn up charts managed by the Engineering Managers. You also possess the skills to measure whether you’re achieving the intended impact of the product or feature you are delivering.

By collaborating with product leadership in your Value Stream, you understand the strategic objectives and play an active part in their translation towards tangible, iterative and valuable deliveries in your product. You work in smaller, more clearly defined product areas in close collaboration with your Engineering Managers, Designers, Scrum Masters and Engineers. You mostly work on new features or iterations of existing ones.

Inside tightly scoped areas (e.g. single squads, single or multiple channels (web/mobile)), you work to find solutions to problems that either have already been prioritized in your Value Stream, or you have uncovered yourself under guidance of a senior PM. If you’re breaking new territory, you might need to adopt product discovery tools such as user story maps or use cases. At all times, you search for the business impact your products can make, and have a clear understanding of the market and key competitors in it in relation to the relevant product area.

Who you are

  • 3-4 years of product development/management related work, PM (PO) in software companies (or any other relevant transferable knowledge)
  • Relevant transferable skills and knowledge. Exposure to software project/product/development management
  • Strategic thinker – you’ve successfully defined and driven the vision and roadmap for complex digital products, aligning them with business goals and customer needs.
  • Proven success in launching mobile/web/API-based products in agile environments (ideation → launch → iteration).
  • Experience leading cross-functional teams, with a strategic mindset and hands-on delivery skills.
  • Excellent communication skills and stakeholder management, including executive-level engagement.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

ICT
Amsterdam
250 medewerkers