Lead Key Account Manager - Superunie

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are entrepreneurial, analytical and energetic then this role is just for you!

Our Foods Business in the Netherlands is our biggest business unit. With our strong Foods brands: Unox, Knorr, Hellmann’s, Calve and Namdong, we are in everybody’s lives and have a big responsibility delivering a nutritious meal on a daily basis.

The Superunie Key Account Manager Foods is responsible for the sustainable and competitive growth of all our foods brands at the Superunie members. You will have an important stake in the overall foods strategy as well as the responsibility of your own categories.

You will report to the Sales Director Foods Netherlands and work closely together with the other customer KAMs. Furthermore, you will lead a team of 2 Account Managers, 3 Junior Account Managers and an intern.

You will be accountable for generating sales and market share growth in a sustainable way. It is crucial to develop a strategy for the above designated brands in the Foods cluster in conjunction with the Marketing Managers and Customer Strategic Planners (CSP). On an annual basis, contracts need to be negotiated and agreed with Superunie teams and channels.

Main Responsibilities

• End to end lead for annual contracts with Superunie headquarters for total Unilever
• Overall responsible for all Superunie retailers
• End to end lead for Plus supermarket (total Unilever lead)
• Manage, motivate and develop a team of 6 FTE
• Develop the customer strategic business plan for their respective categories and work out a joint customer business plan
• Work in close collaboration with the Category Managers for category input, and with marketing for the table/channel plan
• Develop optimal integrated promo plan (including selling the plan at the customer) and manage promo investments
• Manage the customer P&L for their respective categories
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement
• Close the deal with the customer by negotiating the trade terms, trade funding, and counterparts according to the Unilever strategy on their categories
• Develop a negotiation strategy with your fellow colleagues in Europe and negotiate the Foods price increase with the Vasco International buying alliance
• Manage overall levels of customer investments for their category
• Monitor customer performance by tracking customer contribution and market share for major categories
• Act as active ambassador of Unilever at the customer and of the customer at Unilever
• Participate actively in the account managers’ meetings, looking at the best solution for the business even if not in line for their customer

What You Need to Succeed

• Bias for Action (can do and action/no debate mentality)
• Accountability and Responsibility (performance driven leadership, high delivery standards, courage)
• Able to work in cross functional teams (Marketing, Sales, Supply Chain, Finance)
• Strong consumer and customer focus / strong at customer contact
• Good negotiator: able to influence, also in informal decision structures
• External Orientation (look outside Unilever; be innovative) and Entrepreneurial drive
• End to end business analyses
• Profit and Loss Management
• Commercial negotiations
• Project Management / strong analytical skills and well structured

What Is In It For You?

• Attractive total remuneration package: excellent company pension, bonus, share scheme
• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever
• Plenty of company-paid holidays to further ensure your work-life balance is maintained
• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy
• Under the Hybrid Working principles, you will be expected to spend a minimum of 40%-60% in the office or at customers, suppliers or partners to connect and collaborate. For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products
• Informal culture and being the first one trying our new products
• My Fitness Plan (reduction on your Fitness Subscription)
• Homework allowance
• Company laptop and mobile phone
• Green Mobility Policy

Additional Information

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations.

This is an office-based role that requires 40% of time attendance to the site.