Business Analyst

Join Boels as a Business Analyst Sales & Marketing and shape the future of our CRM landscape. You’ll be the bridge between business and technology, turning ideas into smart Salesforce solutions. Together, we’ll build a scalable, future-proof organization.

Dit ga je doen

As a Business Analyst Sales & Marketing at Boels, you connect business and technology. You translate our commercial ambitions into smart, scalable Salesforce solutions and help shape a future-proof organization. From improving processes and rolling out new features to supporting and training colleagues, you make sure our CRM drives success.

Your responsibilities

• Collaborate with business stakeholders to gather and document requirements, ensuring a thorough understanding of business processes and objectives.
• Conduct detailed analysis of business workflows, data models, and system integrations to identify opportunities for process optimization and automation.
• Work closely with architects, developers, administrators, and consultants, to translate business requirements into functional requirements and CRM solutions.
• Perform gap analysis between current and desired business processes, identifying areas of improvement and proposing innovative solutions in our current CRM landscape.
• Prepare and deliver comprehensive business requirement documentation, user stories, process flows, and test cases to support CRM implementation and enhancement projects.
• Participate in system testing and user acceptance testing (UAT) to validate CRM solutions, ensuring they meet business requirements and quality standards.
• Provide end-user training, documentation, and support to ensure effective adoption of implementations.
• Stay updated with the latest features and industry trends, and provide recommendations for enhancing our CRM system and driving business value.

What we offer

• A gross salary between €3.800 and €5.400 based on your experience.
• 28 days of leave per year, with the possibility to buy up to 5 additional days.
• A flexible hybrid working model, with a mix of home and office (Sittard) days.
• Travel expense reimbursement and a remote work allowance for home office days.
• Opportunities to develop your skills with access to training and certifications.
• Initiatives to keep you fit, such as our bicycle plan and company fitness.
• Exclusive Boels discounts on electronics, getaways, insurance, and equipment rentals.

Boels, join our orange family

Een grote bouwplaats, een festivalterrein of het nieuwe terras in de tuin van je buurman; je hebt onze oranje machines vast wel eens gezien. Wij zijn Boels: één van de grootste verhuurbedrijven van Europa. Als familiebedrijf hechten we veel waarde aan persoonlijke betrokkenheid en een fijne werksfeer. Bij ons ben je geen nummer. We willen je leren kennen en helpen je te groeien. Want ondanks dat we zijn gegroeid tot een internationaal bedrijf, blijven we altijd een hechte oranje familie met een regionaal karakter. Waarin je gesteund wordt door een betrouwbaar familiebedrijf, de ruimte krijgt om te groeien, vernieuwen en vergroenen. Zolang je het maar oranje houdt natuurlijk.

What you bring

• Bachelor’s degree in Business Administration, Information Systems, or similar.
• 2+ years’ experience as a Business Analyst, preferably with Salesforce.
• Strong analytical and problem-solving skills.
• Experience with requirements gathering, process mapping, and Agile ways of working.
• Excellent communication skills and the ability to collaborate across teams.
• Salesforce knowledge or certifications are a strong plus.