Salesforce Technical Architect

Lead transformation. Architect the future

Do you see complex business challenges as opportunities to innovate? At Accenture, we are looking for a Salesforce Technical Architect, focusing on the delivery of large and complex IT projects. You know how to use Salesforce to creatively design, prototype, and implement solutions tailored to each client’s unique business challenges and needs.

How we innovate at Accenture

We believe that innovation is most powerful when it's human-centered and outcome-driven. Our Salesforce Business Group brings together tech expertise, industry know-how, and a collaborative spirit. From day one, you’ll work with diverse teams on meaningful projects, helping clients solve their biggest business challenges. You’ll be supported to grow — through knowledge sharing, mentorship, and flexible career paths — in a group that values learning and celebrates success.

What you’ll do

• People: As a Salesforce Technical Architect, you work closely with clients to shape technical architecture and define scope and projects that meet their specific needs. You will support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions, and automations. You will be managing resource requirements and project team members. Maintaining and coordinate communication with the customer throughout each project.
• Processes: You will be responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain. Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment. Solutioning and effort estimation for requirements. Defining delivery approach, plan, and staffing. Leading business and functional requirements definition and prioritization/scoping of requirements. Complete fit gap analysis of functional requirements against Salesforce.com features and functionality. Supporting pre-sales activities inclusive of participating in sales calls and proposal development.

• Technology: Evaluate tradeoffs with technology and feasibility and make choices that fit the constraints of the project. Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials. Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state. Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements. Disseminating best practices on solution positioning and delivery.
• Data: Define master data management, data migration & data integration strategies.

About the Salesforce Business Group

You will be part of the Salesforce Business Group within Accenture Technology. Our group consists of highly motivated colleagues with diverse backgrounds. From consultants to developers, managers to architects, we form diverse client teams to create value and deliver on projects. Our group is open for you to shape your own career and our colleagues are willing to help you at each stage. There is a strong focus on learning, and we regularly organize knowledge sharing sessions to inspire our group. With various clients and roles available, there is bound to be an interesting role for you. We work according to our strengths and by doing so, create a trusting work environment in which the team can rely on each other to improve overall performance. We are also a group that is known for celebrating our successes. With all the hard work done, the Salesforce Business Group can be found at office drinks, team-building events, playing sports after work, and other fun gatherings. We strive to make our group a great place to work and stay connected, whether remote or onsite.

Qualification

What we’re looking for

• Bachelor’s or Master’s degree, with a minimum of 5-7 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagement of which at least 3 years’ experience in a consulting environment.
• Extensive solution definition experience including evident experience and knowledge of – Salesforce System and Solution Architecture design (functional & technical), Application and Integration patterns, Advanced Salesforce.com development tools and techniques, Salesforce platform capabilities, limitations, and best practices. Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility. The Salesforce deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX. Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints.
• Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL are added advantage to support user testing.
• Relevant certifications, in Salesforce Sales, Service and Marketing Cloud, and Salesforce Architect certified.
• Ability to engage with senior clients in a business centric, business outcome-oriented dialogue, ability to articulate the relevant platform value proposition and fluent in Dutch and/or English, both spoken and written is mandatory.

Bonus points if you have

• Customer-oriented and skilled at building strong client relationships.
• Proven ability to build, manage and foster a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Experienced and certified in Salesforce Agentforce, Consumer Goods Cloud, or Financial Services Cloud.

What we offer

• Impactful work: Lead high-stakes projects for leading organizations, helping them innovate with Salesforce.
• Career growth: Access to certifications, advanced training, workshops, and leadership development paths.
• Flexibility: Hybrid working model, 4x9 schedules and FlexDay time-off programs.
• Mobility benefits: Options for an electric bike, car lease, or NS-Business Card for public transport.
• Time off: 26 vacation days per year, plus paid parental, partner, bereavement, and gender affirmation leave.
• Learning: Unlimited access to thousands of courses, internal trainings, and global knowledge-sharing hubs.
• Culture & community: Regular social events, Friday drinks, team sports, and a strong culture of inclusion and diversity.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change.