Data Analyst (Finance, Fraud & Partnerships)

TicketSwap is on a journey to become the world’s favorite marketplace to safely buy and sell tickets. We’ve already reached over 16 million fans across 36 countries – and our mission is to be the experience marketplace every fan loves.

TicketSwap is rapidly expanding—introducing new products, services, and entering new markets. As we grow, the role of data becomes increasingly crucial in helping us stay in control and make informed decisions across the business.

In this dynamic role, you’ll collaborate closely with colleagues in the Data team—including data analysts, data engineers, and machine learning engineers—as well as stakeholders from Finance, Partnerships, Operations, and Product. You’ll have the opportunity to explore a wide range of topics and dive deep into complex datasets. Your insights will help shape our platform and drive data-informed decisions across the entire company.

Are you ready to help elevate TicketSwap as the go-to destination for fans worldwide? Read on to find out more! 👇

What you can expect from the work

💰 Financial Performance Modelling

• Build and maintain dashboards of revenue streams, offering key insights into business performance
• Develop models to evaluate pricing, discounting, and revenue impact scenarios

💳 Payment Process Analysis

• Structure and analyse data on payment and payout flows to support issue detection, identify cost saving initiatives, reduce inefficiencies and all-in-all improve our payment/payout operations

🛡 Fraud Prevention

• Enable fraud prevention-focused teams with data insights to prevent fraud from occurring on our platform

🤝 Partnership Analytics

• Analyze performance of B2B partnerships and commercial initiatives, to help Partnerships team make data-backed decisions
• Generate data insights that add value for our B2B partners

🔗 Cross-Team Collaboration

• Work closely with Finance, Partnerships, Product and Platform Operations teams to understand business needs and translate them into actionable insights.

About you

• You are based in The Netherlands, are an EU resident, or have an existing visa to work here. A relocation package is not provided.

🎓 Educational Background:

• A Bachelor’s or Master’s degree in Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or a related field.

💼 Professional Experience:

• 1 or 2 years of experience in a Data or Business Analyst role, ideally in a similar environment. Marketplace experience is a huge plus.
• If you have worked in or with financial services (Adyen, Stripe) this could also be an advantage

🛠 Technical Skills:

• Hands-on experience with analytics tools, including SQL and large datasets.
• Proficiency in data visualization tools like Power BI, Tableau, or Looker (Data Studio).
• Experience with DBT or equivalent tool for data transformation is an advantage.

💡 Business Knowledge:

• Specific business knowledge on PSPs such as Stripe or Adyen can be an advantage
• Specific business knowledge on (payment) fraud prevention can be an advantage
• Experience in financial performance analysis can be an advantage

🤹 Soft Skills:

• Ability to work in an international, fast-paced, multicultural environment.
• Exceptional attention to detail and problem-solving abilities.
• Proven ability to work independently and proactively engage stakeholders.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

What we use

• Current tools in our data stack relevant to your workflow: Looker, dbt, Redshift, Lightdash, Stripe, Amplitude, Rudderstack, Clickhouse, Dagster, Meltano.

TicketSwap Perks & Benefits

At TicketSwap we don't only care about a competitive salary. We want you to be happy and healthy and get the best result possible, every single day! That's why we're offering a range of perks and benefits that we hope will help you reach all your goals and ambitions in life and enjoy every moment in and around the office.

• Healthy lunch & snacks everyday
• 25 paid holidays a year
• Friday drinks at the office
• Pension plan, fully paid by TicketSwap
• Diverse team with 30+ nationalities
• Urban Sports Gym Membership

TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs. 🚀

Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we want to build a diverse and inclusive team. If you know you’ve got what it takes but don’t quite meet every requirement for the role, we still encourage you to apply.

Proactive acquisition from 3rd parties is not appreciated.