Junior IT Support Specialist

Be part of a small, dynamic team that’s shaping the future of IT at SkyNRG.

As a Junior IT Support Specialist at SkyNRG, you’ll be the first point of contact for colleagues experiencing IT issues. You’ll troubleshoot day-to-day problems, help new hires get up and running, and ensure our equipment and tools work smoothly and securely.

This is a hands-on support role that’s perfect for someone who’s service-minded, curious, and eager to grow their technical skills. You’ll be supporting a fast-growing team during an exciting international scale-up phase, with real opportunities to contribute and learn.

With the IT team shifting focus to strategic projects like Intune rollout, Teams Room expansion, and IT automation, we’re looking for someone who will own the day-to-day IT support experience and help us maintain a high level of responsiveness and quality.

Your Responsibilities

• Provide first-line IT support to employees on-site and remotely (login issues, Teams problems, printer errors, etc.)
• Prepare and set up laptops and accessories for new employees
• Respond to tickets via our IT Helpdesk (Jira) and escalate when needed
• Maintain and track hardware inventory (laptops, monitors, peripherals)
• Support meeting room AV equipment, ensuring video conferencing tools are always ready
• Help improve onboarding documentation and internal support guides
• Assist in hardware rollouts, device tagging, and IT workspace organization

Your Profile

Must-haves

• Some experience in IT support/helpdesk
• Confident working with Windows 10/11, Microsoft 365, and basic device troubleshooting
• Strong communication skills, able to assist both technical and non-technical colleagues
• A service-first mindset with patience and curiosity
• Fluent in English

Nice-to-haves

• Experience with Microsoft Intune or Entra ID (Azure AD)
• Familiarity with Jira Service Management or similar ticketing tools
• Basic understanding of networks

Traits & Soft Skills

• Proactive and hands-on - you don’t wait to be told what to do
• Service-minded - you genuinely enjoy helping others
• Adaptable - comfortable working in a fast-changing scale-up environment
• Team player - collaborative, communicative, and eager to contribute
• Curious - you want to grow and learn about new tools and systems
• Resilient, flexible, and excited by the pace and challenge of scale-up environments

Why Join Us?

This isn’t just a support role, it’s a launchpad.

You’ll be part of a small, dynamic team that’s shaping the future of IT at SkyNRG. With room to grow, tools to explore, and an international, sustainability-focused mission to back it all up, you’ll never be just another ticket-pusher. Your voice will be heard, your skills developed, and your work will have real impact.

You’ll also:

• Gain experience in a modern Microsoft cloud-native environment (Intune, Autopilot, SSO, SCIM)
• Work with departments, from finance to Legal to C-level
• Contribute to a more sustainable aviation industry

What we offer

• 30 paid holidays + 2 for choosing sustainable travel options for your holidays
• Contribute to a sustainable organization (BCorp)
• €5.000,- dedicated budget every 3 years for professional development
• Commuting travel reimbursement + Lease a Bike plan
• A job in the city centre of Amsterdam
• A great opportunity to work in a multidisciplinary, committed, and talented team.
• Generous employer pension contribution
• Paid Volunteering Day
• Access to our electric company boat (also for private use) 😎, free delicious lunches, and social activities – all part of the deal!

About SkyNRG

SkyNRG is on a mission to make sustainable aviation fuel (SAF) the new standard in aviation. As an industry pioneer, we partner with airlines, governments, and global stakeholders to drastically reduce the carbon footprint of air travel.

We are a scale-up with the energy of a startup and the purpose of a global movement. Our team is full of passionate professionals who value creativity, pragmatic problem-solving, and impact. As we develop Europe’s first dedicated SAF plant in Delfzijl, this is your chance to play a vital support role in a history-making transformation of the aviation industry.

Is this you?

Are you ready to take your career to new heights with SkyNRG? Explore our opportunities and become part of a pioneering force in sustainable aviation. Together, we can create a cleaner, more sustainable future.

At SkyNRG, we deeply value inclusion and diversity. As an equal opportunity employer, we are dedicated to ensuring every applicant has a fair chance, irrespective of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristics.

Email: careers@skynrg.com