Senior Enterprise Architect (Marketing Automation)

If making a difference matters to you, then you matter to us.

Join Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

Wolters Kluwer

Wolters Kluwer, headquartered in Alphen aan den Rijn, the Netherlands, is a leading global provider of information, software, and services for professionals. We serve customers in more than 180 countries, operating through five divisions: Health; Tax & Accounting; Corporate Performance & ESG; Financial Corporate Compliance; and Legal & Regulatory. The company employs approximately 21,000 people worldwide.

Global Business Services (GBS)

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and human resources. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications.

The role

Wolters Kluwer is seeking an experienced Senior Enterprise Architect to join our team of technical professionals. You will be responsible for the technical oversight of our Eloqua, Marketo and Pardot instances across multiple European countries. In the future, a global focus might be added to the responsibilities.

The primary focus will be on Eloqua, Marketo and Pardot, but as Wolters Kluwer will streamline their marketing solutions, new developments in the marketing domain are expected, where you will play an important role.

You are not required to be an expert user in Eloqua, Marketo and Pardot. However, you are willing to invest time in becoming comfortable using these platforms.

Are you passionate about marketing automation and looking to make a significant impact in a global organization?

Join Wolters Kluwer as a Senior Enterprise Architect and help us mature our marketing solutions across Europe!

Responsibilities:

• Collaborate with business partners, project managers, functional analysts, and system analysts to deliver initiatives supporting Marketing Automation Platform implementations and improvements;
• Support businesses with Eloqua/Pardot platform-related technical challenges and manage projects to improve the usage and setup of marketing automation;
• Design and develop solutions that meet business requirements and best practices;
• Provide technical guidance and mentoring to operational staff and other team members;
• Understand system integrations and Eloqua/Pardot platform integrations with different data sources and CRMs;
• Continuously monitor and evaluate system performance and make recommendations for enhancements;
• Develop and implement Eloqua, Marketo and Pardot marketing automation strategies and campaigns;
• Design, configure, and maintain Eloqua, Marketo and Pardot platform to support marketing campaigns;
• Manage and optimize the lead generation process and integration;
• Work closely with the marketing team to understand their business needs and provide solutions;
• This is a European role, so you will work with stakeholders throughout the EMEA region.

Requirements:

• Bachelor’s degree in computer science or related field;
• Minimum of 5 years' experience as a marketing automation Architect;
• Ideally you will have experience working in a corporate/complex organization;
• Strong knowledge of functional and technical best practices and methodologies;
• Knowing the logic and the working mechanism of API’s;
• Excellent listening, presentation, and interpersonal skills with attention to details, excellent verbal and written communication skills and experience including presentations to senior management, peer groups and associates, experience working in a team-oriented- environment demonstrating strong collaboration skills;
• Strong understanding of marketing automation concepts and best practices;
• Experience with Eloqua, Marketo and Pardot integrations with other systems such as CRM and CMS.

Our benefits

Wolters Kluwer offers you a full-time job (36 hours) in an international and inspiring environment. You will be part of a diverse, global workforce and join the GBS business unit at Wolters Kluwer. Primary office will be at our HQ in Alphen aan den Rijn, and we are currently working hybrid.

We offer you a great compensation package including bonus, a laptop/smartphone, a generous contribution to your pension and outstanding international career opportunities. Furthermore, allowances for commuting and working from home, equipment to support working from home including a laptop, screens, desk, and chair.

Email: IULIA.NISTOR@wolterskluwer.com

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.

In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.

Equal Opportunity Employer

Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.