Operations Manager (EdTech, b2c, Product Ops, SQL)

Operations Manager (EdTech, b2c, Product Ops, SQL)

Studocu was founded on the principle that equal access to study notes reduces inequality between students. Today, we make it easy for more than 45+ million students to share notes every month and use cutting-edge AI learning tools (like Quizzes, AI Chat, and Ask-AI) to help them ace their study goals. The product was a rocket ship from day one and has shown strong product-market fit on every continent with enviable YoY growth, making us a key player in the exploding EdTech space.

We are seeking an Operations Manager to oversee our Content Quality strategies. This role is pivotal in driving key strategic initiatives focused on elevating both the quality and the discoverability of the content we publish, optimizing the structure of our content database, maintaining a clean and high-value document corpus, and moderating all kinds of user-generated content.

On top of these high-impact initiatives, you will also be responsible for scaling the operations allowing us to maintain this level of quality despite Studocu’s fast-paced growth.

If you have a strong bias for action, are eager to join a solid team on a mission to deliver top-tier educational content to millions of students worldwide, and want to play a key role in scaling one of Amsterdam’s most exciting scale-ups, you will love it here!

What you’ll be doing here:

• Setting and owning the content quality strategy across products and defining the quarterly goals;
• Setting and owning the strategy to scale the operations and logics structuring our content on the website;
• Partnering with product teams to deliver impactful optimisations boosting our content quality, its discoverability, and our SEO;
• Taking a hands-on approach through deep analysis, content cleanups, product exploration and user behaviour investigation, to continuously improve content quality and structure;
• Building foundational processes to maintain content quality and taxonomy at high standards in the next stages of growth.
• Owning all key metrics measuring the quality and discoverability of our content.

Job requirements

• Bachelor's degree (or higher) in Business, Mathematics, Computer Science, Statistics or equivalent;
• 4+ years of experience in Operations, Business Development, High-Growth Startups, in tech, user-focused (b2c) companies;
• Strong analytical, advanced SQL and Excel skills and ability to make business decisions based on data;
• Experience or strong interest in leveraging AI/LLMs to solve business problems;
• Team-player with strong peer-influence skills able to be a credible voice towards all areas of our business;
• Resourcefulness, bias towards execution and achieving results autonomously;
• Proven ability to lead and execute large-scale initiatives with a focus on operational excellence and cross-functional collaboration;
• Be an owner and proactively find solutions to business problems, test things, in a hacky way, before productising;
• Excellent communication & written skills in English;
• (optional) Familiarity with content management platforms and tools used in tech and user-generated content environments;
• (optional) Knowledge of SEO and user experience best practices as they relate to content structure.

Why you’ll love it here:

• You will own one critical aspect of Studocu’s business and will be able to measure your impact on various business-wide key performance metrics;
• You will have a mandate to go bold with your suggestions and break things;
• You will sit right in the middle of very hands-on, concrete tasks, and strategic initiatives. No two days will be the same;
• You will have a cross-functional and cross-teams position. You will know everyone and everyone will know you;
• You will be part of a company that is expanding rapidly, offering significant growth opportunities.

Perks

Financial

- Equity scheme in the form of SAR - Gifts - Pension scheme - Referral rewards

Leave-related

- 24 days of paid leave per year - Option to buy unpaid leave - Special occasions paid leave (e.g. moving day)

Learning & development

- Annual hackathons - In-house dutch lessons - In-house L&D workshops - Personal L&D budget of €2,500.- per year

Well-being & mobility

- Annual company trip - Sports subscription with OneFit - Travel card (NS business) if you live outside of A10 ring road

Office, working remotely & flexibility

- Hybrid work set up between home and office - Lots of company events and team building activities - Lunch in our office prepared by our Chef Valentijn - One floor with a garden and the other with a canal view! - Open bar = Friday Drinks! - Option to work up to 4 weeks per calendar year from abroad - Pet-friendly office (with a no-pets zone) - Snacks are on us - Work From Home setup budget of €800,- via Workwize

Join our team

Do you share our passion, drive and vision? Then we’d love to meet you!