Spare Parts Coordinator

Grateful to have someone who counts on you? Our Spare Parts Coordinators are!

We are seeking a Spare Parts Coordinator (SPC) for our new Customer Center in Eindhoven, equipped with the most advanced and innovative warehouse systems and even its own gym! In this role, you will handle new and existing orders/quotes, manage inquiries on delivery status, returns, and pricing, and serve as the primary contact for customers and internal teams in identifying and sourcing spare parts.

Marel’s Customer Center in Eindhoven is hosting and managing aftermarket activities, most of it related to spare parts activities in connection to Marel’s Global Distribution Center (GDC).

As our new Spare Parts Coordinator, you will support colleagues internationally in a fast-paced, dynamic and changing environment. You will be the link between local offices and our GDC.

What You’ll Be Doing

• Receive and process spare parts requests, being quotations, orders, return requests, delivery, and price inquiries, from customers or internal organization
• Follow all parts requests through to their completion
• Prepare and follow up on spare parts quotations
• Communicate with supply chain on availability, delivery dates or other important matters related to spare parts delivery
• Escalate and resolve compromised service levels or customer expectations related to spare parts issues
• Provide information as required for spare parts forecasting and demand planning
• Plan and prepare spare parts packages for planned maintenance activities
• Communicate regularly with other individuals/departments within the organization

Who are we?

We are an international team of problem-solvers, united behind one common goal – to transform the future of food. Our mission is to create a world where quality food is produced sustainably and affordably. Being the world leader in advanced food processing solutions, we’re in the unique position to make it happen.

Having the opportunity is one thing, but turning it into something real is another. To fulfil our mission, we need individuals with diverse perspectives and skills, fresh thinkers with an inner drive to improve themselves and the world around us.

What’s in it for you?

There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:

• Freedom to take initiative and make a real impact in a growing global business
• Recognition for your achievements
• Clear objectives and realistic demands
• An environment of trust and respect
• Opportunities to build your knowledge
• Space to explore, fail and learn
• Good salary and attractive benefits

What kind of a person are you?

We encourage each of our 7,500+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize yourself in the profile below:

• Knowledge of Spare Part processes and warehousing is a plus, but we encourage candidates without experience to apply for the role as well
• Experience of using a corporate ERP or CRM Systems is preferred
• Appreciation of commercial service
• Result orientation, ability to follow through and respect deadlines.
• Customer face-to-face interaction skills and commercial service skills.
• Good grammar and communication skills in English is a must.

Interested?

If you want to experience the feeling of working with technologies others can only read about, don’t hesitate to apply today!

Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Join us, and let’s create something extraordinary together!