FOS Associate

This is what we offer you

• Thirteenth month's salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution

Are you an inspiring FOS Associate, that thrives in a competitive and fast paced environment? Ready to look after the KYC portfolio for Wholesale, Europe and Africa? Passionate about stakeholder management, and client engagement? Then you’re the one we are looking for!

Together we ensure that we have insight into who our customers are, to prevent money laundering and terrorist financing and to protect the bank’s reputation.

You & your role
As a FOS Associate you are the right hand of our Commercial Bankers, in all KYC-related matters. You do this by combining your knowledge of KYC with customer service, and stakeholder management skills. You are a sparring partner for our KYC analysts, create information requests, and ensure that all our clients – internal and external – are supported. In your role, you will also invest a lot of time in your personal development so that you can take the next step within the bank in the long term.

Together with your team you can make an indispensable contribution to the servicing of our clients at Wholesale, Region Europe & Africa in a compliant and controlled manner. Wholesale clients are the largest, and most complex, clients of the bank.

Responsibilities

You support our Commercial Bankers, who all serve their own clients. You optimize the results of their portfolio through managing all KYC matters on their behalf. Further:

• You, together with your colleagues, ensure we remain compliant with our KYC requirements
• You build sustainable long-term relationship with our customers;
• Interacting and communication efficiently and effectively in order to align and create awareness throughout the organization.
• Guide your customers through the KYC process, from On-Boarding through every review
• Connecting people and departments (business and operations) to ensure proper customer KYC journeys.
• Contribute to the continuous improvement initiatives of the team, and wider KYC related topics

Together we achieve more than just​
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at KYC Front Office Support.

You & your talent

• A completed University degree.
• Experience with KYC and knowledge of primary banking processes, (wholesale) products and systems.
• An analytical and ambitious professional with a strong personality who can communicate effectively and provide pushback. You are hands-on and results-oriented, striving to always achieve the best outcome.
• Good command of English language in word and writing – Dutch is always welcome!

Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are.
Moniek Peeters, Recruiter