Linehaul Specialist Associate

Looking for a challenging, hands-on role, working in a diverse, international environment?

We are currently looking for a Road Network Control specialist (location Duiven -NL)

The NOC Road department

The Network Operations Center (NOC) Road provides centralized management of the FedEx road network in Europe in case of disruptions in its sort facilities (hubs) or during transport. We ensure that all shipments arrive at their destination on time by almost literally removing blockades. In the NOC department we analyze, monitor and intervene in the network where necessary and are available 24 hours a day, 7 days a week. In addition, we are in close contact with the sort centers and in case the sorting process stops we provide support to resolve the issue as quickly as possible. The NOC Road is the 'single point of contact' for all parties and provides support in case of disruptions. In fact, NOC Road is always involved when the on-time delivery of the package is at risk.

Description of the role

Your challenge is to capture operational disruptions and organize corrective actions which you will monitor in terms of progress. As such you will communicate with the various depots/Hubs and other departments within FedEx for example Fleet, IT support, Security and Health & Safety. Thus to ensure that the mitigation actions pay-off and a solid service level is maintained.

As a NOC Specialist you analyze and monitor the on-time flow through the entire road network; this means: You will respond in case the sort at our hubs is at risk. For example, if the sorting machine stops or the IT-systems break down, you provide support and will activate technical support.

• You will monitor the progress of disruptions. If it takes too long, you will initiate actions in order for the goods to be transported and sorted elsewhere.
• You keep an overview of the European Road Network and assess when you need to intervene. For example in case of accidents, congestion or vehicle break-downs.

There is a huge opportunity to shape the way of working and introduce new methods and procedures together with your colleagues. Our philosophy is that you yourself should define the baseline of your own work. This means that you be will actively engaged in exploring whether current, new processes and working methods can be created or adapted with a 'Lean' mindset. FedEx has adopted a TQM method called Quality Driven Management and this is used as a basis to ensure the 'Purple promise'.

Preferred experience/knowledge

• A minimum of advanced secondary vocational, preferred higher professional education;
• Affinity with or work experience in a logistics and/or transport environment;
• Excellent communication skills;
• You master the English language in word and writing, Dutch would be a plus;
• You are willing to work in alternating shifts, at irregular times (day, evening, night incl. weekends);
• You are self-starting in a dynamic environment where it’s all or nothing;
• You are stress resistant and can therefore tackle ad-hoc matters in addition to your planned activities;
• You have perseverance and a strongly developed sense of responsibility, in which you enjoy working with your colleagues.

What we offer

• A starting salary between €3,200 and €4,400 gross per month depending on knowledge and experience
• A unique and challenging position with development opportunities;
• We offer a competitive salary and a comprehensive benefits package;
• Working in an international team with international colleagues.

Only applicants who are in the possession of the required passport/work visa we be considered. FedEx will not sponsor these requirements.

About FedEx:

Did you know that our international and domestic road networks have more than 3,000 trucks on the road in Europe every day. Our entire European Road Network connects more than 44 countries, 19 Road hubs and 550 depots. More than 70% of the customers in Europe can be reached by road transport. We are connected to our European air network in Liege and Charles de Gaulle. We are part of the FedEx corporation world wide which employs over 600,000 people, more than 200,000 vehicles transport shipments by road and with more than 680 own (purple) aircrafts we connect 99% of the worldwide economies.

Together, the road network team in Europe ensures that our customers receive all their parcels, documents and pallets on time and in perfect condition to make every customer experience outstanding. (“Deliver the purple promise”)

FedEx hecht het grootste belang aan zijn filosofie waarin mensen op de eerste plaats komen. Als werkgever met een gelijkekansenbeleid zijn we toegewijd aan een divers en inclusief personeelsbestand waarin we iedereen groeimogelijkheden bieden

Ons bedrijf

FedEx is een van 's werelds grootste express transportbedrijven en werd herhaaldelijk door het tijdschrift ‘Fortune’ geselecteerd als een van de 10 meest bewonderde bedrijven ter wereld. FedEx levert zijn klanten dagelijks transport- en bedrijfsoplossingen in meer dan 220 landen en gebieden over de hele wereld. We kunnen dit wereldwijde netwerk bedienen dankzij ons uitstekende team van FedEx-teamleden, die de taak hebben om elke FedEx-ervaring gedenkwaardig te maken.

Onze filosofie

De People-Service-Profit-filosofie (PSP) beschrijft de principes die van toepassing zijn op elke beslissing, elk beleid of elke activiteit van FedEx. FedEx draagt zorg voor onze mensen; zij leveren op hun beurt de onberispelijke service die onze klanten verwachten, die ons dan weer voorzien van de nodige financiële middelen om onze toekomst veilig te stellen. We benutten de People-Service-Profit-filosofie als een positieve factor voor het bedrijf door de cirkel te sluiten en onze winsten terug te geven aan het bedrijf en te investeren in onze mensen.

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.