Senior Product Manager Flights - Direct

Senior Product Manager Flights - Direct

Are you a pro-active product owner/manager looking for a new challenge in a fast moving, exciting industry? Do you enjoy collaborating with talented engineers, designers, data specialists and product colleagues? We are looking for someone to join our product team who can manage agile sprint planning with tech teams and has experience with page optimization and A/B testing for our search results page, with a focus on direct traffic. We are looking for someone who can collaborate on building business cases, and work on both short and long term vision for this page.

Job Purpose

Ownership of search result page conversion, both from a UX and API perspective. Ability to collaborate with various teams to drive conversion - design, commercial, pricing, data - we are looking for someone to pull in the requirements and prioritise based on business value and long term company strategies. This is a hybrid Product Manager/Product Owner role which requires both ‘hands on’ sprint planning as well as strategic thinking (approx 30% PO and 70% PM).

• Formulate a product strategy with a roadmap that outlines direction of Search Result Page for both desktop and mobile, with a mobile first approach
• Solid experience of data tools eg Google Analytics and Looker and can use data to find customer pain points and areas of improvement
• Work with stakeholders and teams such as commerce, air team, pricing, Trip teams to ensure best content & pricing for direct traffic
• Optimize the search result page for enhanced user engagement and click-through to checkout.
• Formulate and execute strategies to enhance the visual appeal and engagement of flight content on the search result page, ensuring a compelling and user-friendly presentation, assisting the customer to select the right content.
• Have a solid A/B testing backlog for enhancing the core KPI’s for SRP to click through to check out
• Introduce innovative features based on research insights to deliver relevant and personalized content.
• Refine sorting algorithms to present personalized and relevant flight content

Core tasks and responsibilities

• Evaluate the customer journey to identify opportunities to encourage the customer to search flight content and click-through to checkout.
• Develop and conduct A/B tests and experiments to validate and iteratively improve features to drive conversion and improve the customer experience.
• Monitor customer interaction and feedback to continuously optimize
• Creates and actively nurtures product backlog together with the teams of software engineers & stakeholders
• Creates product backlog for other development teams if cross functional
• Follows usage, adoption and performance of products
• Closely collaborate with business owners, other Product Owners and development teams
• Coordinate dependencies with other teams
• Generate new ideas that will achieve key objectives for the product line and business.
• Validate if stories meet acceptance criteria and comply with the Definition of Done
• Stay informed about the competitive landscape, industry trends, and emerging technologies.

What you bring to the table

• Ownership of your products
• Must have sales e-commerce experience with a proven track record of increasing E-CVR
• Pro-active, can-do approach
• Data driven mindset
• Excellent prioritisation skills
• Some background in travel product - eg either OTA, GDS, airline, TMC

What you can expect from us

• Enjoy the flexibility and life balance of hybrid work, where each team aligns on their minimum number of days in office to foster collaboration and meet the team's needs.
• Possibility to work up to 3 months from abroad (depending on your job function)
• 31,5 days of paid leave, so plenty of time to enjoy your travels!
• Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company.
• A diverse and multicultural working environment. Our global team has over 50 different nationalities, and we embrace everyone’s authenticity.
• A company-sponsored volunteer day, dedicated to giving back to our community and making a positive impact together
• We have proven to grow people internally and we offer many internal development courses to keep on learning and growing.
• Amazing benefits, such as covered travel costs, ClassPass subscription/membership and a bike plan.
• Discover our Bijlmer Arena office in Amsterdam, surrounded by the city's second-largest shopping area, a vibrant cultural scene, diverse lunch options, and just one easy connection away from Amsterdam Central Station. Office amenities include car parking, secure bike storage, a pool table and more.
• Free fruit, healthy snacks, team drinks and company events.

About Travix

Travix is one of the leading global online travel agencies managing an extensive portfolio of travel focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling.

Make your career at Travix

If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you!