Human Capital Operations Coordinator (7-month FTC)

Oliver Wyman - Human Capital Operations Coordinator

The Opportunity:

Human Capital Operations Coordinator for Netherlands and Nordics role is responsible for the coordination and administration of HC related activities. Activities include, but are not limited to, contract and letter generation, data entry to the HR system (Workday), answering benefits queries, resolving problems and providing payroll change instructions. Acting as a liaison between employees, relevant benefit/external providers, and business units, the Human Capital Coordinator provides a high level of client service to employees to ensure there is a positive employee experience.

This is a 7-month fixed term contract with the possibility of extension.

Key Responsibilities:

• Generating and administering new hire documentation, including references, employment contracts, offer letters, and all leaver documentation
• Assisting in updating of Policies & Procedures
• Responding to all reference requests for past employees in a timely manner
• Assisting Human Capital in advising employees and supervisors regarding benefits
• Working closely with Recruitment department in areas such as processing new hire documentation
• Maintaining and regularly auditing employee network files
• Maintaining HRIS database (ET) and WorkDay
• Supporting benefits administration including implementation of any new benefits
• Responding to payroll and benefit queries
• Administering and validating the monthly payroll
• Monitoring the mailboxes for Human Capital operations queries
• Assisting with requesting and processing Background checks with our Provider/Ministry of Justice and maintain records
• Assisting with the maintenance of holiday tracking in both OW finance systems and payrolls
• Processing any flexible working requests
• Additional support on any ongoing HC operations project work
• Maintaining human resources records by recording new hires, transfers, terminations, changes in job classifications, tracking vacation, sick, and personal time.
• Orientating new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information
• Documenting human resources actions by completing forms, reports, logs, and records
• Acting as a conduit to all external parties including acting as a point of contact for all state services and providing the necessary data and reporting
• Administering all benefits and acting as the primary point of contact for the benefit team
• Running the EU cross border registration process for all Copenhagen, Stockholm & Amsterdam based employees who are staffed in relevant countries
• Reporting regularly to the central compensation team
• Keeping up to date with legal changes and working with regional HCM to implement any necessary adjustments
• Arranging exit interviews for leavers
• Processing HR related invoices and following up with the finance team where necessary
• Point of contact for audit requests from the finance team.

Experience required:

• Previous HR administration experience or an HR background is preferred
• Fluency in English and Swedish, Dutch or Danish
• Previous experience and familiarity with the Microsoft Office package
• Data entry experience preferable.

Skills & Attributes:

• Strong client relationship skills; the ability to establish positive, cooperative working relationships, both internal and external
• Ability to professionally represent the department and the company
• Highly-organized and detail-oriented
• The ability to be productive, flexible and to simultaneously manage multiple project priorities in a performance-driven environment
• Good decision-making skills and professional judgment
• Strong written and verbal communication skills
• Self-starter with a strong work ethic and an ability to work with minimal oversight
• Must have the ability to work collaboratively in a global team in a multicultural environment.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.