Technical Enablement Manager

Technical Enablement Manager

About the Role:

We are seeking an Enablement professional to help support Field Enablement for the Americas Emerging (AEB) Business Unit (BU), with a heightened focus on the Field Engineering (FE) component of this joint Sales + FE go-to-market (GTM) team. AEB includes Startups, Digital Natives, Emerging Enterprise.

The enabler will be a critical business partner to the VP of AEB FE along with sales and the cross functional teams that support revenue growth within the BU. The enabler will also be responsible for co-developing and executing the AEB FE enablement strategy for FE personnel (individual contributors and leaders alike). The FE enablement strategy will align back to the broader company-wide GTM priorities.

The ideal candidate will bring expertise in technical field enablement and adult learning principles. Alongside that pedigree, a deep understanding of a consumption-based sales motion and a genuine passion for Data & AI technologies are preferred.

Additional qualities we look for:

• Possess or be willing to develop a high degree of proficiency in foundational Data/AI concepts, including the Lakehouse Architecture.
• Experience supporting and enabling technical audiences in creating proofs-of-concept (POC) and technical solutions, with prior experience in a Pre-Sales capacity as a bonus.

The role will report directly to the AEB Enablement leader.

Key Responsibilities:

• Co-develop a comprehensive FE enablement strategy in partnership with A) Cross functional leaders, B) the AEB FE and Sales leadership teams, and C) the cross functional teams aligned to America's Emerging Business.
• Ensure FE teams are proficient in product knowledge (e.g.: Data Warehouse, GenAI, Unity Catalog, etc.), technical product enablement, industry positioning, and business value.
• Work cross functionally with Sales, Marketing, Partner, Sales Ops, and GTM teams to ensure A) the highest quality materials/programs are built, which B) drive measurable results positively and meaningfully impacting customers.
• Define and track quarterly KPI’s to quantify the impact of Enablement, and in turn, regularly iterate on Enablement plans to drive the highest impact.
• Design programs that can be scaled out globally, sharing best practices across business units, and validating the efficacy of programs.

The Role’s Impact:

• Partner closely with FE leadership, FE individual contributors, Sales Enablement and other stakeholders to discover, validate, prioritize, and scale technical enablement initiatives equally in a bottoms-up and a tops-down capacity.
• Collaboratively triage the most critical initiatives which stand to drive the largest efficiencies in AEB FE, thereby optimizing FE mindshare utilization.
• Tailor company-wide initiatives and programs specifically to the context of AEB FE.
• Coordinate, orchestrate, and/or facilitate FE enablement sessions, ongoing workshops, and/or launches in the AEB BU.

What we look for:

• 6+ years of relevant experience in technical pre-sales, technical enablement, or data/ai technical-adjacent roles.
• Experience delivering large-scale training and enablement solutions in a Tech or Data/AI company, targeted at a technical audience.
• An understanding of the processes and nuances associated with a technical platform-as-a-service sales and delivery motion.
• Possess or be willing to develop proficiency in foundational Data/AI concepts, the Lakehouse Architecture and Databricks product.
• Experience supporting and enabling technical audiences in creating complex proofs-of-concept and technical solutions to support customer needs.
• Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences
• Prior direct experience in a Pre-Sales role building POCs and technical solutions is a bonus.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.