Colleague Enablement Manager- Corporate Banking Part-time

To support the UKC Big Picture Ambition, these roles will support the delivery of the World Class Banker Pillar, ensuring colleagues have the right skills and knowledge to have meaningful conversations with clients and drive revenue. The successful candidates will own and manage the end-to-end embedding experience for colleagues for any programme that require colleagues to be aware of the changes for their clients e.g. Enhancements to systems and tools as well as Sales Training and the new Insights Programme. The team will work closely with the programme leads to ensure the most appropriate methods of delivery, communication and embedding is achieved. They will also collectively own the narrative for Sales Enablement to ensure that colleagues understand how every programme links together and how to make the most of the solutions to ensure client discussions are well prepared for.

Key Skills

• Proven ability of embedding change with colleagues, winning hearts and minds and driving outcomes based deliverables.
• Proven ability in using a variety of techniques and styles to deliver content as well as communication to create an engaging approach for colleagues.
• Proven track record of designing and delivering client focused training to support the adoption of solutions that colleagues will use when explaining the benefits directly with clients, ensuring all relevant sign-offs are achieved and any risks are mitigated.
• Excellent written and verbal communication skills as well as the ability to facilitate discussion.
• Knowledge of the Corporate Banking organisation structure and broader BI context as well as the Corporate landscape.
• Exceptional analytical skills, rigorous and able to form sound judgements based on a wide spectrum of information sources.
• Knowledge of Salesforce and how it operates is desirable.

Additional Skills

• A ‘can-do’ and ‘will-do’ collaborative attitude.
• Experience of working autonomously and as part of a wider disparate team delivering in a very time-constrained, ambiguous and challenging environment.
• Some solid change experience across customer and colleague experience, ideally leadership in large-scale transformation in high-risk programmes.
• Excellent stakeholder management, influencing and communication skills, including experience in achieving deliverables through working with and influencing peers and senior management (D and MD level) in a major organisation.
• Strong proven organisational skills, numeracy and verbal reasoning skills.
• Operating in a dynamic complex multi-disciplined business environment where change is constant and demanding.
• Influencing and negotiation skills at a senior level.

Purpose of the Role

To support coverage to grow income for both new and existing customers by providing marketing leading tools, a world-class learning and development programme as well as analytical support in terms of sales management tools to contribute to the overall success of UKC.

Accountabilities

• Design, execution and embedding of an ongoing roadmap to provide market-leading tools for RDs and Coverage.
• Design, execution and embedding of an ongoing training plan to provide ‘World Class Learning’.
• Support the delivery of market-leading client collateral to provide a competitive advantage to RDs.
• Collaboration with Product to develop market-leading industry/segment-focused products and multi-product solutions and develop and drive initiatives.
• Maximise the positive impact of UCRM and Salesforce as a tool for Corporate Banking.
• Implementation of agreed minimum standards and best practices across UK Corporate and support this with sales management tools to drive overall success.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes. Lead specialists to influence operations of a department, aligning with strategic and tactical priorities, balancing short and long-term goals, ensuring budgets and schedules meet corporate requirements.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• For an individual contributor, be a subject matter expert within own discipline, guide technical direction, lead collaborative assignments, guide team members, identify specialised inclusion needs, train and mentor less experienced specialists, and provide information affecting long term profits and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of organisation functions to contribute to achieving business goals.
• Collaborate with support areas to stay aligned with business activities and strategies.
• Create solutions based on sophisticated analytical thought, defining problems and developing innovative solutions.
• Adopt and include extensive research outcomes in problem-solving processes.
• Seek, build, and maintain trusting relationships and partnerships with stakeholders, using influencing and negotiation skills to achieve business objectives.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.