Project Leader Field Quality

The Global Problem-Solving Unit (GPSU) reports into the Global Operations department of our Warehousing Business Unit. It also provides problem-solving capability to the Airports and Parcel Business Unit. The GPSU coordinates actions across the responsible BUs and departments to deliver effective solutions. This requires undertaking root cause analysis with the relevant subject matter experts from Technology and/or Supply, and collaborating with them to ensure the delivery of an effective solution. The GPSU also coordinates with relevant Customer Centres to ensure the delivery of these solutions for our customers.

The Major Problem Manager for GPSU must have an analytical approach to problem-solving, the ability to communicate effectively, and influence internal and external stakeholders.

What will you be doing?

In your role you will have the following responsibilities:

• Analytical and Problem-Solving Skills: Strong analytical abilities with experience in structured problem-solving methods (e.g., Fishbone, IS/IS-NOT). Skilled in coordinating cross-functional efforts for efficient resolution.
• Stakeholder Management and Communication: Excellent communication to influence diverse stakeholders, presenting findings clearly for decision-making and providing regular updates to leadership.
• Leadership and Team Coordination: Proven experience leading multidisciplinary teams on quality and safety issues, managing expectations, and advocating for customer interests.
• Quality and Process Improvement: Knowledge of quality systems, audits, and assessments to ensure lasting corrective actions. Skilled in fostering a preventative quality culture and driving continuous improvement.
• Adaptability and Responsiveness: Flexible to travel if needed, with a proactive approach to escalations and support across disciplines.

What do we ask from you?

For this role, we ask that you bring:

• Bachelor/Master’s Degree in Technical discipline or Quality Management with at least 8 years of work experience.
• Stakeholder management.
• Ability to think in terms of business risks and opportunities, and accordingly manage work priorities.
• Experience with working on and leading cross-functional teams as a facilitator.
• "CAN DO" mentality. Ideally, you would bring experience in or knowledge of:
  • Experience in applying problem-solving methods (8D, PSDM, RATIO, A3).
  • Lean, Six Sigma, FMEA.
• Understanding of the principles of Risk Management.
• Experience in Quality Management, Quality Assurance, or Continuous Improvement.

What We Offer?

• 40 vacation days (20 statutory days plus a flexible budget worth 20 days that can also be used to complement your salary).
• Flexible work hours with a hybrid workplace and a commuting allowance, including full reimbursement for travel by public transport.
• A Health & Wellbeing budget worth €300 per calendar year for activities like bike repairs, sports subscriptions, wellness treatments, massages, and more.
• A collective pension scheme and discounts on additional health insurance.
• Access to an on-site gym, physiotherapists, occupational therapists, two company restaurants, and a coffee bar with a barista.
• Opportunities to enhance your skills through the Vanderlande Academy and training facilities.

Diversity & Inclusion

Vanderlande is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.

Interested? Contact the recruiter for this position: Juliette.van.kraaij@vanderlande.co