Project Managemer

International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own independent bank license. ICS is a payment service provider and market leader in issuing credit cards in the Netherlands, with a subsidiary in Germany. We have been issuing, promoting, administrating, and processing payments of Visa and Mastercard credit cards for over 30 years. ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients. In addition, we offer various other financial services and products. Our purpose is ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities.

Do you want to be the new PMO Program & Project Management?

Do you like to step into the role of PMO Program & Project Management within our Change Management Office of ICS? Your responsibilities include supporting change and portfolio management activities, coordinating with various departments, organizing resources, preparing change documentation, and ensuring quality assurance of project documentation and progress reports.

Your job

As PMO Portfolio Management, you are part of the Change Management Office department within the Product Solutions & Control unit of ICS and you report directly to the Head of Change Management Office. In your role as PMO Portfolio Management, you are responsible for:

• Supporting Change and portfolio management activities.
• Coordination with all departments and teams involved.
• Resource inventory organization-wide.
• Processing and preparing Change documentation and reports.
• Ensuring and supporting the “stage gate toll gates” Quality Assurance substantive and process-oriented validation of project documentation and progress reporting, etc.
• Coordinating communication between project teams and monitoring (mutual) dependencies at the ICS portfolio level.

Work Environment

The culture within ICS can be described as helpful, people-oriented, and service-oriented. Service is in the genes. You work in a dynamic environment, in close collaboration with, amongst others, the Product Domain, Operations, and IT. ICS is located in Diemen, but there is room for hybrid working.

The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging, but exciting times for ICS. Our purpose ‘Carefree Payments’ and our mission ‘We offer our customers and partners relevant, sustainable, and secure payment products’ are at the heart of all our activities. In other words: A solid reason to choose ICS. Our credit cards can be used Worldwide to pay at more than 46 million addresses and in any currency. In the Benelux, there are now about 2.7 million people with a credit card issued by ICS. Our customers not only pay carefree everywhere but also with extra security: their purchases are insured, and we guarantee delivery.

Per October ‘24, the new governance of ICS will be in place. A new department Product, Solutions & Control (PSC) will be introduced. This department will consist of 6 domains that are highly interconnected and need to work together with all other departments of ICS, ABN AMRO, and other relevant stakeholders. The following domains are within PSC: Products, generic processes, change management, data management, risk & regulations, and client integrity.

Your profile

We are looking for an experienced PMO professional with a proven track record in portfolio management and communication within financial services or consultancy. You possess:

• Hbo/wo level thinking and working
• Over 2 years of relevant experience, preferably in financial services
• Strong planning and organizing skills
• Ability to prioritize work and build relationships across departments
• Experience in complex stakeholder management
• Knowledge of Change Management and Portfolio Management
• Familiarity with Agile and SAFE methodologies
• Proficiency in Dutch and English

We offer

We offer a job that requires and provides insight into all customer processes of ICS. In addition, the opportunity to go through a steep learning curve in a multitude of substantive subjects. This job offers the opportunity to set up and maintain a broad network. We offer you a lot of room to grow and the freedom to get the best out of yourself.

Furthermore:

• The gross monthly salary (min. Eur. 3.966 - max. Eur. 5.665) is based on a 36-hour work week, including vacation pay and benefit budget. A 40-hour work week is also possible. Salary determination and salary level is based on the knowledge, experience, and potential you bring.
• The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
• Possibility to work from home (in consultation with your team).
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.

Gelijke kansen voor iedereen

Het succes van onze organisatie staat of valt met de kwaliteit van onze mensen en de ideeën die zij hebben. Echt verrassende inzichten en innovatieve oplossingen voor onze klanten ontstaan door een samenspel van culturen, kennis en ervaring. Daarom is diversiteit voor onze organisatie ontzettend belangrijk. Om ervoor te zorgen dat alle collega's binnen ABN AMRO hun kwaliteiten kunnen ontplooien, stimuleren we een inclusieve cultuur waarin iedereen zich betrokken en gewaardeerd voelt.