Intern IT Support

Do you want to join the Sunweb Group journey as an IT Support Intern? In this internship, you will combine your passion for computer systems and customer support in order to solve technical and application problems to ensure our software and hardware run smoothly.

Your Impact

In your day to day, you'll install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems.

• You are the first point of contact for end users and support them with problems.
• You register incoming incidents and troubleshoot them.
• You analyze incident patterns and search for structural solutions.
• You monitor IT systems, applications, and business processes.
• Creating and maintaining a FAQ for our users, so the service can be improved.

Why Join Our Journey?

Join a dynamic team of five IT Support Engineers and a dedicated Team Lead who share a love for holidays and adventure. During your internship, you’ll receive hands-on support and coaching to enhance your ITIL skills and practical experience in IT support. Additionally, enjoy a 500€ internship allowance and a 10% discount on holiday bookings with our brands, available for you, your family, and friends. Embrace the opportunity to grow professionally while exploring new destinations and creating unforgettable memories.

What Skills Will Bring You to the Top?

• You are an MBO or HBO in ITIL or related field.
• You are fluent in English.
• You are willing to learn and have a can-do mentality.
• You have analytical skills, are able to adapt to different situations, and know how to work in a team.
• You are available for at least 24h per week and able to come to our Rotterdam office 2-3 days/week.

Let Us Introduce Sunweb Group

Sunweb Group is an online travel company committed to becoming the leading digital holiday expert. We send 1.3 million holidaymakers each year to both summer and winter destinations. With six different brands under our umbrella and several hubs across Europe, we offer unique and memorable experiences to our customers.

Our approach is to redefine the conventional travel experience, creating unexpected and delightful moments—just like a perfect holiday should. This innovative spirit is at the core of our mindset, encouraging our team to break routines, explore new horizons, and do things differently. That’s the Sunweb Group state of mind.

Ready for Departure?

Do you want to become part of our team as an IT Support Intern? Do you have any questions? Please feel free to reach out to our Talent Acquisition team via jobs@sunwebgroup.com. We are looking forward to hearing from you! Please make sure to send your application before the 30th of October 2024.

Sunweb Group is an equal opportunity employer, which means we do not discriminate in any way. We celebrate diversity and are committed to creating an inclusive and safe environment for all employees.

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