Product Designer - Internal apps

At Picnic, we’re designing an affordable, hassle-free grocery service for the many. We believe everyone should be able to enjoy the benefits of a truly online supermarket, so that people spend less time shopping for bulky groceries and more time enjoying life. To be able to offer this user-friendly proposition, we are revolutionizing the way we prepare and deliver groceries. Our hyper-efficient, data driven supply chain enables us to deliver to our customers' doors whilst cutting down food waste and substantially reducing energy usage. If you’re a passionate Product Designer enthusiastic about tackling complex problems and crafting apps for our employees, we’re offering you the opportunity to join the diverse team at our Amsterdam HQ, and to make a real difference in a fast scaling environment.

🥜 In a nutshell

The Internal Products Design team shapes all human interactions across our supply chain, supporting tens of thousands of our warehouse and delivery heroes. We design and build everything in-house, and our aim is to design workforce apps that improve the work-lives of our Picnic colleagues, whilst bringing real business value. From order picking to the last mile delivery, ultimately this contributes to a flawless customer experience.

Next to being part of specific product teams, we also form a company wide UX guild. UX at Picnic covers many topics: from enterprise products and automated warehouses, to e-commerce platforms and even physical products like a custom built electric vehicle. As a distributed group of UX designers and thinkers, we come together to align and ensure an unprecedented customer experience in e-commerce. Next to that it is also a lot of fun to meet up with the UX peeps regularly ;)

🎯 What you’ll do

Your goal is to support employees at Picnic, enabling them to offer the best possible service to our customers. To do this, you will need to untangle and simplify highly complex logistical processes, solve difficult problems, and leverage and empower our employees.

Every project you will:

• Take design ownership of products and support our users, from order pickers to operational managers to delivery runners.
• Take ownership of the interaction design of products
• Operate within highly complex systems to deliver effective, user-focused solutions that fulfill both human and business needs.
• Use qualitative user research to make effective design decisions. Supported by our UX research team you will evaluate your work with real users frequently.
• Take projects all the way from problem analysis to UI details and documentation, using your end-to-end design skills
• Support our talented developers to ensure the best UX code
• Learn and grow through the continuous feedback and mentoring of seasoned UX designers and researchers.
• Support the development and maintenance of our design libraries and system.
• Improve and continuously explore new ideas—design is never done!

⭐ About you

You are an opinionated designer who strives for perfection. The prospect of working in an environment where your designs are quickly developed and hypotheses are qualitatively tested excites you.

• Excited about simplifying people's lives with respect to their values
• 0-3 years of experience
• Bachelor’s or Master’s Degree in a relevant design field.
• Portfolio with user-centered design cases with solid explanation.
• Experience designing for B2B or enterprise apps is a plus (not required)
• Excited about doing frequent user research and testing prototypes
• Confident using Figma
• Solid understanding of sketching UI concepts with great eye for detail
• Fluent in English speaking and writing (no Dutch required)
• Holder of an EU work permit

📖 Picnic perks

Grow with the team: Individual growth and learning through the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. Free professional weekly language courses are also available.

Make a difference: Work in an awesome scale-up environment with the freedom to drive your own projects and create a visible impact. Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place!

Teamwork makes the dream work: With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!

You are what you eat: Enjoy freshly prepared, healthy lunches and snacks (with plenty of vegetarian, vegan, and halal options). Coffee snob? Our amazing Picnic barista has you covered.

Stay healthy: Mental health is important. Option to speak with Picnic colleagues who act as confidential advisors and easy access to professional psychologists through our collaboration with OpenUp, along with workshops and materials.

There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing!

Attractive package: Competitive compensation, a pension plan for your future, and 25 vacation days per year for recharging your batteries.

Commitment to equal opportunities: Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. We celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.

Benefits of working at Picnic

• Grow with the team: Individual growth and learning
• Explore your role: Unique challenges every day
• Get to know everyone: Colleagues from all over the world