Comms & Engagement Manager

Join Our Team at Novartis

We’re a team of dedicated and smart people united by a drive to achieve together. You will be critical to harmonizing both the external engagement strategy and our associate engagement activities to ensure consistency of our messages both to our external stakeholders and our internal team. You will be required to partner across multiple internal and external teams to deliver engaging social media content and support delivery of associate engagement activities.

Key Responsibilities

• Lead the development and implementation of our social media presence, both on our corporate channels and providing executive support.
• Support Novartis country reputation management and targeted corporate brand positioning connected to core disease areas and content priorities.
• Support the Novartis Corporate brand and ensure that it is used to create a consistent brand experience at the local level.
• Use metric and measurement tools to assess engagement and behavior change, consistently refine our messaging and presence, and make recommendations to improve our communications programs.
• Use the global ‘DIY tool kits’ to manage and improve internal communications channels, tailoring messages and channels to the different internal target audiences.
• Build relationships with senior business partners and/or senior communications colleagues and manage the coordination of internal plans including people manager/leader engagements, including regularly re-contracting on areas of support and focus.
• Ensure deadlines are met, and ensure quality and compliance in communication materials.
• Work with the wider C&E team to drive high standards and delivery.

What You’ll Bring to the Role

• Solid experience with channel utilization, creative writing for various channels, storytelling, media relations, visual communication, audience/stakeholder mapping, and segmentation with a proven ability to run and measure campaigns successfully.
• Project management experience.
• Be well organized and able to prioritize and focus on key tasks.
• Thrive in a strong business environment with strong communications responsibilities, able to collaborate, work independently, delivering outcomes as a team.
• A passion for engaging and developing concise, clear messaging that drives engagement and behavior.
• Be digital and tech-savvy with excellent knowledge of social media and a desire to develop our presence both externally and internally with project and operational excellence.
• Please only apply if you have fluent Dutch and strong English.

• Bachelor's Degree / University Diploma or equivalent in operations management and execution, cross-cultural experience, project management.
• Pharma experience/knowledge of the Dutch Healthcare system.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Commitment to Diversity & Inclusion

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and Accommodation

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or to receive more detailed information about the essential functions of a position, please send an email to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.